Absolute gobsmacked that we asked .@makemytrip to book us an alternative flight and they even refused to do that, and make up the price difference. 0 customer support. Spend lac+ booking through them and this is what you get. An absolute shitshow that won't 'fly' with us!
Help! Hijacked by .@makemytrip and .@malindoair! Return flight has been postponed twice and no intimation was given by either. Neither any compensation offered. Absolutely appalled at how they treat their customers. Please do retweet to show these corporate pirates their place!
.@makemytrip do not get back to me saying you will get in touch with me. I have been asking for solutions and you have thrown your hands up each and every time. Govt rules state that you have to provide compensation if delay is over 24 hours. You do not even play by govt rules!
@airvistara I have been calling your customer care number since yesterday to what happens to bookings made from Mumbai to Kolkata (on days other than Mondays and Fridays). I am to travel tomorrow and I am not getting any update. Could you please let me know?