Sarah Dackombe

motherhood, marketing and general life ramblings

[Sarah Dackombe @SarahDackombe]

@Dyson why do you choose to partner with @BootsUK? They have got my parents Dyson hairdryer (returned in warranty) and refusing a refund. Disgraceful @BootsHelp! #brand #reputation #trustpilot

[Sarah Dackombe @SarahDackombe]

@BootsHelp @BootsUK you clearly need to work on your Customer Service. Check out that Trustpilot score! Appalling how you’re destroying a brand established over 170 years ago! #brand #customerservice

[Sarah Dackombe @SarahDackombe]

@BootsHelp Hi Rebecca
Already tried that but your Digital Operations team have decided on this conclusion. No wonder your Trustpilot reviews are what they are!

[Sarah Dackombe @SarahDackombe]

@BootsHelp @BootsUK my parents returned a faulty item still in warranty using Royal Mail tracked. But you refuse a refund? And you still have the item? Small claims court on the way! #boots #CustomerService

[Sarah Dackombe @SarahDackombe]

@BootsHelp @BootsUK truly shocking customer service and feel disappointed you’re doing this to what was a great British brand! Trustpilot says it all! Disgusting! #boots #poorcustomerservice

[Sarah Dackombe @SarahDackombe]

@IvyMarketGrill think you might want to check your FB description 😂

[Sarah Dackombe @SarahDackombe]

@PostOffice

[Sarah Dackombe @SarahDackombe]

@PostOffice I can’t get the branch finder button to load? Is it broken?

[Sarah Dackombe @SarahDackombe]

@RacBreakdown is it normal practice to delete text messages you send to customers with updates about the breakdown rescue service? My parents messages from you disappeared in front of their eyes when we complained! Over 6 hours for breakdown recovery! #racbreakdown

[Sarah Dackombe @SarahDackombe]

@RacBreakdown My parents have been waiting over 5 hours and only just assigned to a local depot who has given them another 2 hours waiting time. What a disgraceful way to treat a couple in their 70s! #racbreakdown #orangeheros (not!)

[Sarah Dackombe @SarahDackombe]

@Witney123456 You won’t like the truth! Check out the Bier Company Victims FB page

[Sarah Dackombe @SarahDackombe]

@racskills @BierCompany Another victim. Check out the Facebook Group.

[Sarah Dackombe @SarahDackombe]

@petez316 @RobotDogz @BierCompany @BBCNews @BBCWatchdog I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

[Sarah Dackombe @SarahDackombe]

@Bigted_78 @RobotDogz @_rebecca_cook_ @BierCompany You’re right. We all have to log as Fraud with your banks. And then to stop them doing this again to others: report them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog! Good luck!

[Sarah Dackombe @SarahDackombe]

@LaurennElliee @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

[Sarah Dackombe @SarahDackombe]

@LouiseMercieca1 @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

[Sarah Dackombe @SarahDackombe]

@joeryan01 @dancooper05 @BierCompany They ignore all Dms through all socials. Then block you. 🤬

[Sarah Dackombe @SarahDackombe]

@dancooper05 @RobotDogz @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

[Sarah Dackombe @SarahDackombe]

@Vibe01 @RobotDogz @Pocket_Dyson @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!

[Sarah Dackombe @SarahDackombe]

@Andrew_Pagett93 @RobotDogz @__con_con__ @BierCompany I’ve reported them to Advertising Standards Agency, Action Fraud, Trading Standards, and @bbcwatchdog and also my bank. Also a Trustpilot review as that will always stay with them! Good luck!