@TMFanSupport I’ve been working with your support chat since yesterday morning- no response til today which caused a major issue. Your chat team promised me a call from your escalation team hours and hours ago with no call back - you have total disregard for the customers.
@TMFanSupport I’ve been trying to get a chat response concerning sold tickets for 24 hours - no response, support from TM has deteriorated beyond belief. You’re making a ton of money off us and giving us nothing in support.
Newark Airport/United Airlines is basically holding passengers hostage on planes for 2 hours so far - sitting there, what the hell is wrong with you? Get those poor people to a damn gate. You suck.