Number of attempts to get attention = 3.
@Aeroplan:
1. Try online - website is unavailable.
2. After lots of tries, able to login, though website is super slow. Try to cancel - refund button not working.
3. Call Aeroplan centre. Can't even connect.
HELP!
@Aeroplan@viajerosMyM@Aeroplan this is how it is working for your customers:
1. Try online - website is unavailable. Keep trying.
2. After lots of tries, able to login, though the website is super slow. Try to cancel - refund button is not working.
3. Call Aeroplan centre. Can't even connect.
HELP!
@Aeroplan@viajerosMyM Hi @Aeroplan Please could you confirm how soon this refund happens? Also do we need to finish travel by a certain deadline or this refund is in the original currency (miles, credit card refund, etc.) and is not a credit against future travel?
Am I the only one having massive issues @hudsonsbay#hudsonsbay customer support?
39 days ago ordered $1500 watch. Box came EMPTY - no watch. Case started, approved for refund Nov 10, told to wait 10-14 biz days. We are now on biz day 18 and I have 0 updates.
3.5+days since DM
Major issue with #HudsonBay#thebay#thehudson
35 days ago I ordered an expensive watch. Box came empty. Multiple cases started and 20+ calls and I was assured I'd get my money, but still NO refund despite being promised one weeks ago.
How can I get this major issue resolved?