Customer Response

[Customer Response @TUIUKcmplns]

@hatt_g Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[gillian hatt @hatt_g]

@TUIUK I wish to make a complaint. I was due to travel on 23/07/26 which you made alterations to - and having spoken to your representative you have given me no option but to make a formal complaint. Please provide an email address and DO NOT direct me to the ‘on holiday’ form

[gillian hatt @hatt_g]

@TUIUK I wish to make a complaint. I was due to travel on 23/07/26 which you made alterations to - and having spoken to your representative you have given me no option but to make a formal complaint. Please provide an email address and DO NOT direct me to the ‘on holiday’ form

[Customer Response @TUIUKcmplns]

@craigrodgers Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Craig Rodgers @craigrodgers]

@TUIUK have you any plans for showing the World Cup final on your long haul flights or rolling out WiFi on your long haul flights

[Craig Rodgers @craigrodgers]

@TUIUK have you any plans for showing the World Cup final on your long haul flights or rolling out WiFi on your long haul flights

[Customer Response @TUIUKcmplns]

@AmyEverton94 Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

@Janrd35723880 Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Jan @Janrd35723880]

@TUIUK We made our TUI booking a long time ago, Sun Express flights!! am trying to book seats but not possible as Sun Express do not have my flight booking!! I have contacted them several times and once again they have confirmed you have not sent the booking information to them!!

[Jan @Janrd35723880]

@TUIUK We made our TUI booking a long time ago, Sun Express flights!! am trying to book seats but not possible as Sun Express do not have my flight booking!! I have contacted them several times and once again they have confirmed you have not sent the booking information to them!!

[Customer Response @TUIUKcmplns]

@rosbingo Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Ros @rosbingo]

@TUIUK @TUIUK I do not accept your recent changes to the Goa food and beverage service that formed part of the package I paid for when I entered into contract with you booked on basis of service advertised at the time, What options you offering CS who do not accept this change?

[Ros @rosbingo]

@TUIUK @TUIUK I do not accept your recent changes to the Goa food and beverage service that formed part of the package I paid for when I entered into contract with you booked on basis of service advertised at the time, What options you offering CS who do not accept this change?

[Customer Response @TUIUKcmplns]

@__sfxx Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Sin @__sfxx]

@TUIUK where is my suitcase?

[Sin @__sfxx]

@TUIUK where is my suitcase?

[Customer Response @TUIUKcmplns]

@Pottymouse Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Customer Response @TUIUKcmplns]

Hello,

We apologize for the inconvenience. Please follow and send us a direct message with your phone number and email address so we can review your request and assist you further.

Thank you.

[Gillian O'Donnell @Pottymouse]

@TUIUK Now cancelled again with no explanation and no emails etc. This is ridiculous

[Gillian O'Donnell @Pottymouse]

@TUIUK Now cancelled again with no explanation and no emails etc. This is ridiculous