@ntombenhle04@MTNza I've been trying to cancel for2wks - I'm considering reporting them to the ethical board. A consultant from mtn actually told me it'll be cheaper for me to just renew my contract at a lower price because it's impossible to cancel. An MTN consultant ! Disgusting business practice
@Thabo16Teffo@MTNza I've been trying for 2 weeks - I'm considering reporting them to the ethical board. A consultant from mtn actually told me it'll be cheaper for me to just renew my contract at a lower price because it's impossible to cancel. An MTN consultant ! Disgusting business practice
@LizamarieS1 @MTNza I've been trying for 2 weeks - I'm considering reporting them to the ethical board. A consultant from mtn actually told me it'll be cheaper for me to just renew my contract at a lower price because it's impossible to cancel. And MTN consultant ! Disgusting business practice
@faatimah_707@MTNza I've been waiting 2 weeks to hear back on a cancellation and I only get a response when I tweet it. Very unethical. I've been a subscriber for over 12 years - this is horrible service
@MTNza I have DM'd the details - please can someone get back to me - ref says respond within 24 hours and it's now been 2 weeks. It's a joke . But if I wanted a new contract I'd get 3 calls in an hour. #unethicalBusiness practice
@MTNza I have now emailed your retentions centre over 10 times in 3 weeks and have still not received any feedback. Impossible to cancel a contract with @MTNza
@MTNza@lornabuckley383@lorna Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate as it will be very hard to cancel
@FairyX786@MTNza Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate as it will be very hard to cancel
@myhandle69@MTNza Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate and and it will be very hard to cancel
@KarelBalt@MTNza Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate and and it will be very hard to cancel
@Lebz_Maluks@MTNza Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate and and it will be very hard to cancel
@ThusoYaka@MTNza Same problem completely disgusting! Called 135 numerous times and no one answers but I get called by a consultant 1ce a wk to upgrade. The consultant actually told me on my second number I'm no longer using she can change it to a lower rate and and it will be very hard to cancel
So it's happened to someone else and I'm still told you won't refund the extra charge after tripling the amount for my order? This is clearly dishonesty because the restaurant is not likely to be paid 3 times as much, so Uber is stealing from customers and the restaurant ๐ก
PSA: @UberEats is randomly overcharging people because their Math is really terrible and refuse to refund their arbitrarily assigned additional amounts because I proceeded with an order and thought to resolve it with Uber afterward. @businessinsider@eNCA
@kulula I have been trying to call since this morning and have emailed numerous times. I have booked 3 flights to Durban on Friday and the event is cancelled please can you assist with a refund.
@kulula and I have now been waiting on the line for 32minutes. Very very poor service given that help is available but we cannot get hold of them. Please please get someone who can help to respond ot my DM