Ended up just blocking the number. Kept receiving the same message every 10 minutes. Reminded me why I shouldn't buy another car from you guys, experience has been trash.
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@SuddenlinkBiz Andre, this needs to change buddy. Monday I was on hold for 30 minutes waiting for a rep who then transferred me to business support, which was another 40 minute hold to finally talk to a business rep. Over an hour dude. Are you okay with that?
@SuddenlinkBiz How do I talk to a business tech support person without wasting 5 to 10 minutes each time with residential support? They won't just transfer, they have to verify all the info that the business support then verifies after transfer, wtf?
@SuddenlinkBiz If I call the number on that page, I get residential support first. Again, how do I get the business support directly? I can assure you I'm not an idiot and already tried the contact info on that page, but thank you.