@CenturyLinkHelp It’s unfortunate some of your agents focus on teasing a customer and harassing them to the point hanging up, vs just helping them. I was polite, and the problem ended up being simple to fix with another agent, but this is a consistent occurrence with your CS team...💔
Huh? @CenturyLinkHelp your agent laughed at me and told me you’re my only option in the area... that’s not true. We’ve got many other CHEAPER options than you. I’m paying full price for 7mbps and getting 0.9. It’s not my router/modem, yet you refuse to send a technician. Wtf???