Honest take: an AI that chases open quotes could be real money. An unchased quote is a job you already paid to bid.
Just don't assume consent is the vendor's problem. Ask your attorney first. Not legal advice.
One story a week, no spam: https://t.co/weCsYAJJzB
The quote you sent two weeks ago and never chased? AI phone vendors want to make that call for you.
Broccoli, just funded with $52M to answer phones for plumbing and HVAC shops, says its agents also follow up on estimates, renew memberships and reconnect with past customers.
Before you switch on AI call-outs, ask three things:
1. Whose name is the call going out under, yours or the vendor's?
2. What consent do you have on file for each number, and where is it written down?
3. When a customer says stop, how fast does every list hear it?
Honest take: an AI that books the job is worth more than one that takes a message. It's also one more user in your system.
Treat it like a new hire: limited access, checked work, and a way to let it go.
One story like this a week, no spam: https://t.co/wjjRUgcOl8
Two AI launches this week can change your records, not just answer questions.
Roofr says its new AI receptionist for roofers "can take actions within a contractor's workflow." Filevine's new Claude connector can edit case files.
Before you switch one on, ask three things.
3. How do you see what it changed, and how do you shut it off?
Filevine sets every Claude action to "needs approval" by default. The session lasts a day unless an admin stretches it, up to three months.
Leave approvals on until you've checked a week of its work.
@kablerecord@agazdecki When a call like that comes in after hours, what do you need on the ticket to tell a $90 drain clear from a slab leak before you roll a truck?
Honest take: picking up after hours is table stakes now. What you're paying for is clean intake. If the test calls come back wrong, keep your answering service.
One story like this a week, no spam: https://t.co/BqXgvxWXHh
A $90 drain clear and a slab leak both sound like "water problem" at 7pm. The ticket needs the job type, the full address with gate or access notes, how urgent it is, and the caller's own words. Not just "plumbing issue."
Before you sign with any AI answering vendor, make three test calls yourself:
1. Give an address, then correct it mid-call.
2. Ask for a time your crew can't make.
3. Ask for a discount you never approved.
Then look at what landed in your software.
A 9pm call is easy to answer. Booking the right job off it is the hard part.
An AI phone service for plumbing and HVAC shops, now listed for sale, says about 40% of its bookings came after hours. The replies to that post had the useful part for owners. https://t.co/RES0EJCK8e
Someone built an AI startup making $360K a year in profit by answering phone calls for plumbers and HVAC companies.
Such a smart niche.
These founders built AI voice agents that answer customer calls, book appointments and help contractors collect overdue payments.
And the results are pretty impressive.
> $979K TTM revenue
> $360K TTM profit
> 85% annual growth
> $90K revenue last month
> Bootstrapped
Even crazier, about 40% of appointments booked by the AI happen after business hours.
Founded in 2025.
Love seeing founders use AI to solve real problems for traditional businesses.
Now live on @acquiredotcom.
Full listing: https://t.co/79M4DOZAYO
@contractormag Are the shops you talk to finding anything that lightens that load on site, like checklists or photo documentation, or is it mostly a training problem?
@logansendle A lot of the replies landed on fixing callbacks before adding anything new. When you were under $1M, what was the first change that actually moved the needle?