IT bloke, bass player, music & tech junkie, photographer and some time art buyer. I drink too much coffee & spend half my life at airports... Personal account.
@BoseService Just for clarity, the DM I got back just reiterated the fact it would be 7-10 days before this is investigated. Meanwhile UPS status says “all merchandise is missing & empty carton discarded”. Still Bose won’t issue a replacement…
@BoseUK ordered some earbuds from you, delivery was supposedly 29 Oct. No sign of them. UPS tell me they can’t find the package and to speak to Bose. Bose CS agent told me it’ll take 7-10 days to look at this, and that I can’t cancel or get a replacement in the meantime. Hmm.
@RIMOWA How do I get a reply on a repair query for my Classic case? I’ve raised 2 repair tickets with no reply, and have spoken 4 times with one of your stores who assured me that they’d get a reply for me. It’s now been 9 weeks, and I’ve heard nothing…
@Uber_Support Can I get some help on an @UberEats delivery, which arrived, was then marked as cancelled & charged me $25 for alcohol restock when there was no alcohol on the order? Support says someone will get back within 6-12 hours, but it’s been 48…
@EE I have roaming included in my contract. For the last 2 months I’ve been charged for all the calls & texts I send when abroad. Have spoken to customer services 7 times now, and have numerous cases open. Problem still exists. Can anyone sort this for me?
@EE It’s worked fine for the last 2 years in the same country I always use it in. I’ve raised this on chat 6 times now and just keep getting told that it’s a problem with your new billing system. Nobody seems able to fix this for me. It’s been 6 weeks now.
@Halfords_uk is there any way to speak to someone at a store, about a specific fitting appt, without being diverted to your well-meaning but useless call centre first? I’ve got a basic question, which will probably lead to an additional sale, but it’s impossible to contact them.
The Iptor Americas team is currently on a visit to Mexico City, meeting with various valued customers. Today, we had the pleasure of being welcomed by Casa Marzam.
We look forward to continued collaboration!
#Iptor#Mexico#CustomerVisit#CazaMarzam#ThankYou
@British_Airways - unable to log into my BA Exec account. Tells me the account has been locked to keep it secure & to refer to the email sent. I’ve not received an email, and unable to access my account. Could someone help please?
@EE Who can I talk to about roaming on my daughters number (in my account). I tried calling but the automated system assumes I want to talk about my number instead of hers.