@houseoffraser Shocking experience at Camberley store. Attempted to return Gant polo I purchased 25th Oct, washed it on a 30ยฐ before wearing it, but it had shrunk. Lady in stored very rude stating "Prove to me it has shrunk!". Is this correct policy?
@chronomentary @chronomentary Posted four day 2 tests on 30th Dec, we have had a result for one of the tests, but the others are still not showing as being received. Any ideas?
@TUIUK Thinking of booking a holiday to travel on 22nd Dec, I'm a little confused with your Covid promise vs T&Cs. What protection do I have in respect of amendments and cancellations?
@TUIUK Thanks Huel. I'm still confused which policy applies, the free change up to 28 days before travel (which would not apply in my situation), or right up to day of departure. Would really appreciate a straight forward answer so that I can go ahead and book.
@TUIUK Thanks Jess. To confirm my understanding, if we book today we are able to make amendments right up to the day of departure should we test positive, or if local and/or destination covid rules change meaning we are not able to travel?