Victoria Fenny

Design Agency Account Exec. Country bumpkin masquerading as a city slicker. UKCC level 2 coach. Horse Addict and Wannabe wine expert

[Victoria Fenny @VictoriaFenny]

@GWRHelp paid £95 for a ticket, have a set reserved but reservations aren’t working, so have paid £95 to STAND from London to Weston. Worst possible value for money

[Victoria Fenny @VictoriaFenny]

@AMAZlNGNATURE @LucindaFenny

[Victoria Fenny @VictoriaFenny]

@thosethatcan @LucindaFenny

[Victoria Fenny @VictoriaFenny]

@SkyHelpTeam I’ve had an email cancelling my broadband because you missed me for a delivery for some equipment. I don’t want to cancel my broadband, please can you help?

[Victoria Fenny @VictoriaFenny]

@AMAZlNGNATURE @LucindaFenny

[Victoria Fenny @VictoriaFenny]

@Avis we are trying to contact your customer service as our flight has changed airport so we need to drop the car off in a different location. Customer service line keeps hanging up, can you help?

[Victoria Fenny @VictoriaFenny]

@LucindaFenny @Dalbodog Oh my oh my 😍😍😍

[Victoria Fenny @VictoriaFenny]

@cathaypacific trying to change my flight. Online the flight price hasn’t changed, but speaking to your advisors we have to pay additional for the new ticket on top of the change fee. Can someone please explain why this is the case?

[Victoria Fenny @VictoriaFenny]

@AMAZlNGNATURE @LucindaFenny

[Victoria Fenny @VictoriaFenny]

@British_Airways I am still waiting on a resolution on incorrect tier points for a flight I took in November. Please can someone help?

[Victoria Fenny @VictoriaFenny]

@HelloFreshUK I’ve tried to change my address on my account but as it’s after the 5 day cut off (by about 6 hours) it won’t let me. Is there anything I can do so my delivery actually arrives at my address and isn’t wasted?

[Victoria Fenny @VictoriaFenny]

@LucindaFenny @AMAZlNGNATURE My fragile emotions can’t cope 🥹

[Victoria Fenny @VictoriaFenny]

@RoyalMailHelp I sent a parcel to a friend in the UAE which has been returned to me (at the cost of £2.50) claiming incorrect address as there was no PO Box. She does not have a PO Box. Can someone help me please?

[Victoria Fenny @VictoriaFenny]

@RoyalMailHelp I sent a parcel to Dubai on 30th March which was supposed to arrive in 6-7 business days (which have been and gone) it seems to have gone round the houses but is still in Chiswick. Can someone advise what is going on?

[Victoria Fenny @VictoriaFenny]

@marksandspencer I’m trying to link my sparks card with the app and it keeps coming up with an error. Can you help?

[Victoria Fenny @VictoriaFenny]

@thetrainline I booked a train this morning and asked for a reserved seat, which I didn’t get. Is there anyway to retroactively book a seat?

[Victoria Fenny @VictoriaFenny]

@LucindaFenny @AndreaMann I still understand his squeaks after all these years 😂

[Victoria Fenny @VictoriaFenny]

@JGhelp hello, I can’t seem to sync my justgiving page to Strava, keep requesting to connect and nothing is happening?

[Victoria Fenny @VictoriaFenny]

@LucindaFenny @buitengebieden

[Victoria Fenny @VictoriaFenny]

@British_Airways I have been given incorrect tier points and avios for a recent flight with Iberia. Can someone help with this please?