@TowerDefenseX
Hello, My account was locked in VNG region. On 1st jule i cant any more play tdx. Please can u move my progress from my main account (vidyxs) to alt account (Xumuk5248). Please, John, help locked VNG players continue play tdx π₯Ίπ. Write me if you need proofs
@tdx_leaks Hello, can u help me. My account was locked in VNG region. On 1st jule i cant any more play tdx. Please can u move my progress from my main account (vidyxs) to alt account (Xumuk5248). Please John help locked VNG players continue play tdx π₯Ίπ
36 HOURS. ONE PERSON. ONE CAMPAIGN.
From midnight June 30 to now β this is what happened:
1 personal complaint became a documented international movement.
0 allies became 50+ verified victims across 15 countries.
$140 in personal damages became $400,000+ in collective documented damages.
0 followers became 33,000+ views on the central thread.
0 formal complaints became 3 active regulatory cases (BBB, FTC, California Attorney General).
0 recognition became public leadership across an organized coalition of 158+ Russian-speaking victims and a global network still growing hourly.
And in the middle of it β Roblox issued their formal written refusal:
"We are not able to process your request as your Roblox account is subject to terms and conditions in Vietnam. You will need to create a new account on https://t.co/G1fb5YZKkj."
That was their answer. Here is ours.
We are no longer scattered individuals filing individual tickets that get ignored. We are a documented pattern. We are formal complaints in regulator files. We are a growing public record that will outlast any support ticket queue.
The written refusal is not the end. It is the evidence we needed.
Next phase begins now:
β Coordinated regulatory filings from 15 countries
β Class-action attorney consultations (California jurisdiction β Roblox HQ in San Mateo)
β Investigative journalist outreach with a documented case package
β Public exposure of the hidden "one-time change" mechanism Roblox refuses to disclose to users
β Direct escalation to @VNGCorporation, the operational partner in this policy
β International consumer protection filings (GDPR, CCPA, and equivalent frameworks)
If your account was wrongfully locked into VNG β you are not alone. DMs are open. Every documented case adds weight.
If you are a journalist covering gaming, consumer protection, or platform policy β DMs are open. The evidence package is ready.
If you are a consumer protection attorney with class-action experience β DMs are open. The case is documented.
@Roblox@davidbaszucki@VNGCorporation β the record is permanent. The pattern is undeniable. The next 36 hours build on this foundation.
You had every chance to fix this quietly. You chose not to.
Now we make the choice visible.
#RobloxVNG
Update after 24 hours of DM outreach:
β 35+ verified victims across 13 countries
β Combined documented damages: $300K-$400K+ (includes one known rank-1.3K in world collector, ~$200-300K USD account)
β 9 documented hacking β VNG lockout cases (potential criminal exploitation pattern)
β 4 documented cases of accounts transferred to VNG WITHOUT any VNG app install
β Longest-fighting case: 10 years, 50+ support tickets, still refused
β Content creators, top competitive players, developers, and long-time paying customers affected
The scale is now unambiguous.
#RobloxVNG
π§΅ HOW ROBLOX LOCKS PAYING CUSTOMERS INTO VIETNAM (VNG) WITH ZERO REMEDY β A DOCUMENTED CASE
I'm Ilya, from Belarus π§πΎ. I've been a paying Roblox customer since 2019. Over 11,000 Robux purchased (~$140 USD). I own a created group, years of progress, and an active Roblox Plus subscription.
One day, I accidentally installed the Vietnamese version of the Roblox app. That single mistake permanently locked my account into the "VNG (Vietnam)" region. I've never been to Vietnam. I don't have a Vietnamese ID. I'm a Belarusian citizen with a Belarusian passport.
Here's what happened to my account after the VNG lock:
β Voice chat β completely blocked
β Text chat β severely restricted
β Roblox Plus subscription β "Something went wrong" error
β Games I played for years β now blocked ("isContentRestricted: true", Error 524: "You do not have permission to join this experience")
β Chat says: "You can only view system messages here. Chat is not available in your region"
Meanwhile, Roblox CONTINUES TO ACCEPT MY PAYMENTS. They take my money but deny me the services I paid for.
ββββββββββββββββββ
π§ WHAT HAPPENED WHEN I CONTACTED SUPPORT:
I submitted 5 (FIVE) support tickets:
β’ #172240124
β’ #172532152
β’ #173346683
β’ #173352963
β’ #174566368
EVERY SINGLE ONE β including tickets sent to [email protected] (their official GDPR/data privacy contact) and [email protected] β was AUTOMATICALLY REJECTED and forwarded to "Roblox - VNG Support" in Vietnam.
VNG's response (from agent "Karl"):
"When your account accessed the RobloxVNG app/website, you were presented with the VNG Terms of Service, which included a warning that agreement to the VNG Terms of Service would irreversibly change your account to a RobloxVNG account. Unfortunately, we cannot change your account back to a global user. Therefore, to access the Roblox site, you'll need to create a new account."
Their "solution": ABANDON my 6-year-old account, LOSE all my purchases ($140+), LOSE my created group, LOSE all my progress β and start from scratch.
Then Karl added this gem:
"You have the right to make a complaint to your national authority or another supervisory authority and can enforce to seek your right through a judicial remedy."
They literally told me to go sue them instead of fixing a database entry.
ββββββββββββββββββ
βοΈ WHAT I DID NEXT:
I took their advice. I filed EVERYTHING:
β Better Business Bureau (BBB) Complaint #24933277 β filed June 11, 2026. Roblox Corporation NEVER RESPONDED. BBB officially closed the complaint as "BUSINESS FAILED TO RESPOND" β a public negative mark on their business profile.
β Federal Trade Commission (FTC) Consumer Report β filed June 18, 2026. Now in the Consumer Sentinel database accessible to federal and state law enforcement.
β California Attorney General complaint β filed June 18, 2026 against Roblox Corporation (headquartered in San Mateo, CA) for potential violations of:
β’ California Consumer Privacy Act (CCPA) Section 1798.130
β’ California Business & Professions Code Β§ 17200
β’ Unauthorized transfer of consumer data to a third party (VNG Games)
β Trustpilot review documenting the entire case.
β I even tried emailing [email protected] β their server AUTO-BLOCKED my email and told me to send certified U.S. Mail. They literally hide behind requiring international postage to file a legal dispute.
ββββββββββββββββββ
π¨ THIS IS NOT JUST MY PROBLEM:
Right now, as you read this, Roblox VNG is:
β’ Banning games that were previously available
β’ Blocking chat for all VNG users
β’ Restricting content with "Experience unavailable" errors
β’ Locking accounts after 180 minutes of playtime
β’ Killing VPN access so users can't escape
Look at these users reporting the SAME issues TODAY:
@HmRobloxIsDed β "all of the games are banned now on this platform"
@forgottenrainyy β "THEY BANNED SEWH FOR VNG ACCOUNTS"
@Koa1131 β "my own game is IP banned from my own country"
@decaplex_ β "almost all of my recent games are wiped"
@gng_okay8208 β "DELETED THE GLOBAL CHAT AND KILLED THE VPN"
@Mynameisphat148 β "All of my favorite games vanished after 1 night"
This is a SYSTEMATIC issue affecting thousands of users. And Roblox's only answer is: "create a new account."
ββββββββββββββββββ
β WHAT I WANT:
I'm NOT asking for money.
I'm NOT asking for my account to be deleted.
I'm NOT asking for special treatment.
I am asking for ONE thing: manually correct my account region from "VNG (Vietnam)" to "Global (Belarus)."
I have my Belarusian passport ready to prove my identity. I've offered to verify through any secure channel. Roblox refuses.
ββββββββββββββββββ
π’ HOW YOU CAN HELP:
1. If you're affected by VNG region issues β REPLY to this thread with your story
2. REPOST this so @Roblox and @RobloxSupport can't pretend this doesn't exist
3. Tag any gaming journalists you know
4. If you're a journalist reading this β DM me. I have screenshots of EVERYTHING: all 5 ticket responses, BBB closure, Karl's VNG response, FTC confirmation, California AG filing, transaction history, error screenshots.
Roblox Corporation (NYSE: RBLX) is a publicly traded company worth billions. They can fix a database entry. They choose not to.
@Roblox@RobloxSupport@Bloomberg@TheVerge@PCGamer@Kotaku@Polygon@404mediaco
#Roblox #RobloxVNG #ConsumerRights #CCPA #DataPrivacy
$1B networth, $950M inventory, 7 years, YouTube creator with 2.5K subscribers running Jailbreak content β and Roblox refuses to correct the region.
This is the second documented Top-tier Jailbreak player locked into VNG, after @Vidpadus_JB ($1.6B networth). Combined verified Jailbreak damages now exceed $2.6B in-game value.
You're also a content creator actively promoting Roblox's ecosystem. Roblox is losing creators, not just players.
Documenting your case. DM open β I can share BBB, FTC, and California AG complaint templates. Russian consumers have standing here too.
Full thread: https://t.co/h17KGPUhf7
@xnxkwxd@rainwqshere@DexExists@0hanszei@GNishiyami I also ranked among the top 500 richest players in Jailbreak. Now Jailbreak locked for VNG players. I lost access to virtual item trading due to VNG. They ruin my main game.
proof world leaderboard JB players (#381)
https://t.co/3wNaY7OgSC
@xnxkwxd Hey @Roblox@robloxdevrel ! Your broken IP system wrongfully geo-locked my 2021 Passport-verified account to the Vietnam (VNG) region. I've spent $2000+ and have 800k+ Robux in Limiteds now trapped & inaccessible. Support bots keep telling me to delete my account. Help me! π RT!
Hey @Roblox@RobloxDevs, my account vidyxxs was incorrectly region-locked to Vietnam (VNG) due to a system glitch! I live in Russia, have never been to Vietnam, and never used VNG.This is my main account with huge investments. Please help me escalate my ticket to a human manager!
@asimo3089@cyteraks@Roblox Hey, Asimo! I'm having the same problem. Can you disable ID verification only for VNG players? VNG is the Vietnamese version of Roblox. In case you didn't know, Roblox Plus is still unavailable for VNG.
@robloxdevrel@Roblox
My account was forced into VNG servers after I installed Roblox VN, but I live in Russia. Now I canβt access Global Roblox, and all my tickets are redirected to VNG. Please unlink my account and migrate it back to Global. User: Vidyxxs
@Roblox@robloxdevrel Good afternoon, a couple of days ago I discovered that my Roblox account was hacked, and for some reason my region was changed to Vietnam, now I canβt buy a premium subscription due to payment problems, I ask you to return my account to its original state?