Mica Francis

Based in London (not raised)

[Mica Francis @WynomiaLDN]

@virginmedia Not got a date for the pre-pull just keep getting "tomorrow" which never comes. Installation date is apparently now 19th December when it was originally scheduled for 30th Nov. Husband works from home so causing us some serious issues.

[Mica Francis @WynomiaLDN]

@virginmedia Probably one of the worst examples of cust service I've ever experienced!! Very disappointing considering I've always been a fan of the Virgin brand. I haven't even had my broadband installed yet and regretting it already. Is there anybody that can help me?!!?

[Mica Francis @WynomiaLDN]

@virginmedia Call back I made wasn’t entirely successful. Service gets worse with every call - accused of lying and essentially being a pest despite false promises being made everyday. At my wits end and I don’t even have your services yet! Surely there’s someone that can help?!

[Mica Francis @WynomiaLDN]

@virginmedia Can I please ask that a member of your team call me? I have spent about 90 minutes calling Virgin numbers today including the one you have listed today. No help given.

[Mica Francis @WynomiaLDN]

@virginmedia Issue pulling cables. Weren't pulled far enough... then pulled too far... engineer disappeared & never returned despite promising someone would next day. Told someone was scheduled yesterday to sort... nobody turned up. Now being told today... not looking promising!!

[Mica Francis @WynomiaLDN]

@SkyUK I'm actually waiting for a phone call from your customer service dept!

[Mica Francis @WynomiaLDN]

@virginmedia I just want my broadband installed! Agreed date has come and gone & after countless phone calls I'm without resolve or internet and being told to wait another 2 wks (happens to be my baby's due date). There's been a number of errors from different ppl with nobody able to sort.

[Mica Francis @WynomiaLDN]

@zainalodge @MurphinGhana Had to cancel honeymoon due to being unable to fly whilst pregnant. Offered full refund and planned to reschedule but for the last 6 weeks sent so many emails and called so many times nobody is helping us sort this. Can you please help?

[VJ DAVIDSON📣🎬📸🎙✈️🌎🏐 @VJDavidsonUK]

All the best ladies! Which ever team wins, they'll be plenty of chat about it! @RasheelB @Rashmi_LDN @MitschelenV @LTaylorBurge @WynomiaLDN https://t.co/u7B3OuBoGY

[OPA Netball Club @OpaNetball]

Go Team OPA! @GetYourRushAR 💚
@rasheelb 💚 @Rashmi_X 💚 @WynomiaLDN 💚 @LTaylorBurge 💚 @PaigeeLarkin 💚

[OPA Netball Club @OpaNetball]

We're doing @GetYourRushAR and raising money for our netball club & @macmillancancer https://t.co/UsTqTpKCRt - please donate!

[Mica Francis @WynomiaLDN]

@hibu_UK_help I have now sent another DM I hope to get a response to this one.

[Mica Francis @WynomiaLDN]

@hibu_UK_help Your help so far has been rather unhelpful - waiting on a response from 30th June. Bad experience with you guys up until now.

[Mica Francis @WynomiaLDN]

@ExperianExperts Hello I would like to cancel my membership but I cant call 0800 numbers! Can someone help please? Thanks :)

[Mica Francis @WynomiaLDN]

@walkers_crisps why is it that the best before date on your crisps always falls on a Saturday?...

[Mica Francis @WynomiaLDN]

@hibuUK Do you have customer service reps here? I need help with my account!

[Mica Francis @WynomiaLDN]

Half marathon countdown 4 days to go!! Anyone feeling generous? http://t.co/DzUptsLuUv donations go straight to #macmillancancer support xx

[Mica Francis @WynomiaLDN]

@vidyax Thanks for sharing this!

[Mica Francis @WynomiaLDN]

@MoonpigUK thank you for explaining where the card was it was hiding with the mug I ordered from you guys! Thanks again and have a great day

[Mica Francis @WynomiaLDN]

@MoonpigUK Shame my Dad has to miss out on a card this year because it didn't get delivered. Would be interested to know where it ended up!