JKT

[JKT @YoolKT]

@virginmedia 2/2 virgin should be taking action to resolve their own mistake quickly and should noy br penalising and blaming loyal customers

[JKT @YoolKT]

@virginmedia not only do you let someone cancel our account (new neighbours giving you the wrong flat number)you then have the audacity to hang up on us after pingponging us between teams. 3hrs on phone and issue not solved after almost 48hrs#farce #badcustomerservice #totaljoke

[JKT @YoolKT]

@virginmedia You never exhausted anything-no letter was ever received and no email was ever received. Having to wait 72hrs is unacceptable to resolve your mistake 1/2

[JKT @YoolKT]

@virginmedia I completely understand that however our account was closed without our knowledge. The mistake lies with virgin as no attempt was made to verify this.

[JKT @YoolKT]

@virginmedia But it's not just loss of services to me, it's a full work day - and 3.5 hrsbon the phone to virginmedia... I'm also pretty sure that it's illegal to close someone else's account down without being the account holder...

[JKT @YoolKT]

@virginmedia Yes we have made you aware of the problem but meanwhile our neighbours are enjoying their internet. I lost a full day of work on Friday which I will now need to catch up on/take leave for - and no certain timeframe has been given/no compensation offered.

[JKT @YoolKT]

@virginmedia How many days till this will be fixed @virginmedia? I have several auto immune conditions and rely on working from home. Nothing is being done to sort out this #hugemistake you made...

[JKT @YoolKT]

@virginmedia @virginmedia we received no communications written or otherwise, hence the frustration. The account was closed without our knowledge and consent. And rather than help sort out the situation for your existing customers you're doing everything to retain the new #badcustomerservice

[JKT @YoolKT]

Appalling situation at #lewishamstation #Southeastern entry only from one point at the top of the platform. People can't filter down along the platform fast enough. It's a joke and appears to be an 'improvement' for improvement's sake. #lateagain

[JKT @YoolKT]

@DaniAlmazan_ @easyJet Hello, we are still trying to claim - how did you get yours sorted? @easyjet claim they rejected the intial claim but we never received an email...

[JKT @YoolKT]

WTF @Ryanair - bought my ticket 1 week ago stating I could bring a 55x40x20 bag - just printed #boardingpass stating I can only bring a 35x20x20 bag. Why no prior information?! #pissedoff #unimpressed #scam #ripoff #badcustomerservice

[JKT @YoolKT]

@GrumpNow Awesome - will check it out!

[JKT @YoolKT]

Not only do the new #electrostar trains have carpets, too many tables and therefore too few seats(17 adults playing #sardines in entrance area this morning) but also didnt let all customers off at #Maidenhead tonight - seriously @GWRHelp!

[JKT @YoolKT]

@GWRHelp Hi Rach, getting frustrated as it seems to happen several times a week!

[JKT @YoolKT]

Unimpressed @GWRHelp how many times have you cancrlled the 7.08 through Maidenhead to London Paddington lately?!?#unimpressed #pdoff #GWR

[JKT @YoolKT]

Wondering which country this orange loon is least likely to attack ... might have to move there #USElections #Elections2016 #whathappened

[JKT @YoolKT]

Exciting day at #theroyalfreehospital for #aih meeting followed by walk near Hampstead Heath

[JKT @YoolKT]

@British_Airways customer support never said I needed a fit2fly letter-9 months after I was in hospital #busy #work #upcomingholidays

[JKT @YoolKT]

Informed I need a fit2fly letter from Dr. Was never once informed about this by customer support @British_Airways ...

[JKT @YoolKT]

#fedup with @British_Airways as got mail stating they had tried to contact me today #nomissedcalls. Rang them after work.