@ZARA_Care I still did not receive my order after 2 weeks of the promised delivery date (4-5 Dec). It's been close to a month's wait!
#54035103011
Your customer care team is not even assisting me properly. Kindly check and reply with the precise pick-up date for my order.
@ZARA_Care will someone please contact me regarding an issue on your app whilst trying to make a return, I spent all day yesterday on Chat going round in circles it’s not acceptable
@ZARA have a problem with my order, promised via chat that would have reply email within 24-48hrs now over 48hrs been holding on chat for over an hour! Really bad customer care!
@ZARA can someone please help make a Christmas wish come true with an order we are waiting for. Part of it has been delivered but the one missing item is our daughter's No1 wish from Father Christmas. Thank you and Merry Christmas to you all! 🙏🎄🎅