alice.

[alice. @_alicevsmith]

@VueHelp when searching to book at your Bedford branch I get the following error page and it’s no longer listed in your list of cinemas, has this cinema now closed?

[alice. @_alicevsmith]

@fonehouse you’ve managed to send my mother two faulty IPhones since she took out her @VodafoneUK contract with you in October. She’s now been quoted nearly £400 to fix it, not the service we were expecting!!

[alice. @_alicevsmith]

@Specsavers Great thank you! Can you confirm this will be covered by your 100 day return policy

[alice. @_alicevsmith]

My first pair of @Specsavers glasses (20 year glasses wearer) and this happens after just 2 months! Not the quality you’d expect from a @marcjacobs pair of glasses! Please advise what I can do! Thankfully I saved my old pair 🤦🏼‍♀️

[alice. @_alicevsmith]

@mbna @LloydsBank are you able to confirm if this is a legitimate email, the layout and information seems to suggest it’s not!

[alice. @_alicevsmith]

@O2 How long do you expect customers to wait for a resolution? No update has been provided at all!

[alice. @_alicevsmith]

@O2 I’d be really grateful for a response to my complaint, you acknowledge that this was raised over 8 weeks ago and that I should contact you to obtain an update, yet provide no contact details and send it from a no reply email! The subject is also quite frankly laughable!

[alice. @_alicevsmith]

@O2 I find it hard to believe no one from your customer service team can confirm in writing that the miss payments logged again my credit file were an O2 error. This is all I need (for now) to progress my mortgage application!! Please help!!

[alice. @_alicevsmith]

@EviLA89 @O2 @CrowdedHouseHQ @O2SBE @CommsOmbudsman @BBCWatchdog @guardiannews Did you manage to get the false credit markers removed from your credit score? I’m trying to get this done and in the meantime (understand it won’t show for at least 30 days once actioned) a letter confirming it was O2’s mistake and not a miss payment, this is proving impossible!

[alice. @_alicevsmith]

@itsMattMagill @O2 @CommsOmbudsman @BBCWatchdog Thanks for this! Incredibly frustrating and O2 don’t seem to give a damn about the impact it has on their customers!!

[alice. @_alicevsmith]

@philmayger @O2 @TheO2 @CommsOmbudsman @BBCWatchdog @Ofcom @ICOnews Did you manage to get the false credit markers removed from your credit score? I’m trying to get this done and in the meantime (understand it won’t show for at least 30 days once actioned) a letter confirming it was O2’s mistake and not a miss payment, this is proving impossible!

[alice. @_alicevsmith]

@EviLA89 @O2 @CrowdedHouseHQ @O2SBE @CommsOmbudsman @BBCWatchdog @guardiannews Thank you! This is currently where I’ve managed to be fobbed off to and advised I would receive a response within 3 working days…. Currently on the 10th working day and still @O2 Haven’t replied!! Hoping the @CommsOmbudsman can help me!!

[alice. @_alicevsmith]

@philmayger @O2 @TheO2 @CommsOmbudsman @BBCWatchdog @Ofcom @ICOnews Thank you for this! It seems to be the only way doesn’t it 🤣

[alice. @_alicevsmith]

@itsMattMagill @O2 Did you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog @O2

[alice. @_alicevsmith]

@jtapearse @SUMBoiii_ @RachMarieeX @O2 Did any of you you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog @O2

[alice. @_alicevsmith]

@mjraby98 @O2 Did you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog @O2

[alice. @_alicevsmith]

@hanmaynard_ @O2 @PizzaExpress Did you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog @O2

[alice. @_alicevsmith]

@KerriCo04474871 @O2 Did you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog @O2

[alice. @_alicevsmith]

@philmayger @O2 @TheO2 Did you manage to get this sorted? I’m also experiencing the same issue with no help from O2!! They just keep advising me to wait for a response. 🤦🏼‍♀️😤@CommsOmbudsman @BBCWatchdog
@O2