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https://t.co/ZiGmezjD9J
Is American Airlines Lying About “Weather” Delays? According to American’s own notes, the reason for the operational disruption was “delay due to crew availability.”
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[statistics_enjoyer @dienda_discock]

@AmericanAir great idea canceling everyone’s flights from DCA today and then deciding not to have any customer service agents on ground!

[AshPope @AshPope]

@AmericanAir Lies!!! Delay after Delay!! No customer service to help. Stranded in Dallas with NO customer service!

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@aristox @ItsAircool

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@aristox @IBVMCHAIN

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[Edward Marx @marxtango]

Can’t make this up. I fly 400K year on @AmericanAir. How many of my flights leave on time? Today I thought would be the day. Aircraft here. Crew here. Apparently jet bridge no longer works. Flight crew left. Not encouraging. Joys of travel.

[🇺🇸Theodore Sinclair🇺🇸 @TedSinclairUSA]

@AmericanAir’s customer service seems to get worse by the week

[Quote.Trade @Quote_Trade]

@aristox @Robertl83909710

[Tom Sutton @Tom_Sutton_TX]

Consider booking one-way flights for air travel, instead of round-trip flights, especially on American Airlines @AmericanAir .
Back in late June, I had an accident on my way to the airport. I was unable to immediately contact AA to let them know I would miss my flight, and by the time I was able to, they had already cancelled my trip, both the outbound, and the return flights. They call it a "No-Go", and the ticket no longer has any value.
I fully understand the loss of value for the outbound flight (although I know that seat did not go empty), but I was hoping that there would be some value for the return flight (this was just a 4-day work trip, and since I couldn't make it in on the first day, my client had to find a replacement for me, so no need to scramble and get a last-minute flight).
I had to book another flight for another work trip, so I reached out to AA to hopefully apply some credit for the unused return flight. This is how I found out about their "No-Go" policy...
Shame on you AA, from your unhappy, 2.5 million mile, 30+ year customer. Cutting up my Aviator credit card!

[SparkleAndShine @Sparkle55984728]

@AmericanAir Do better and employ some humans!!!

[Morgan Mcmichaels @morganmcmichael]

Seriously @AmericanAir whats the point of having your executive platinum members book with you when your codeshare situation with a company like @AerLingus (who arent helpful at all) doesn’t honor the status and benefits of said members? Could have booked with Delta with no probs

[Fernando Ortega @Ferndiggity]

Makes sense. My American flight home was canceled earlier today. I’m #9 on the standby list for a 5:30 flight and booked on a 9:20 flight which just got delayed. ⁦@AmericanAir⁩ ! Sheesh ! Do better. Happens way too often lately.

[Danilo Markovic @DaniloMarkovic]

@AmericanAir has completed ruined our honeymoon! They literally had us flying on a plane that turned back and then deplaned everyone due to maintenance. They’ve cost us several hundred dollars already for the near 24 hour delay! Put us in a motel with a $12 food voucher! Terrible

[Phill Blair @PhillBlair803]

@AmericanAir 's customer service desk.

[joe bertaccini @jbert_79]

@AmericanAir really American??? 1 person working on a Saturday??? No priority lane for your top clients?!? It is becoming absolutely impossible to continue flying your airline. Service is a complete disgrace!

[rebecca dsouza @becky_96]

@AmericanAir I’ve waited weeks for my $242.75 hotel reimbursement after AA2429 was severely delayed on July 8, 2025 from SEA to DFW. Your gate agent at D11 in SEA said no cap, now you refuse to pay. This is unacceptable. #CustomeServiceFail #DoBetterAmericanAirlines #DoT #AAsucks

[Geraldine Just Follow TheEverywhereist on Threads @everywhereist]

@AmericanAir How can Customer Relations have final say in whether or not you comply with your obligations under EU Law? Obligations which you are refusing to meet? That is my conundrum. But I don't think that matters to any of you, so I suppose when they reach out, we will just rehash this.

[andrew chen @andrewchen]

Turns out I’m not alone!