Abhai Asokan

[Abhai Asokan @abhaiasokan]

@makemytripcare Where is my refund?

[Abhai Asokan @abhaiasokan]

@makemytrip My booking confirmed 30kg baggage, but Air Arabia showed only 20kg. I was forced to pay an extra ₹16,632 at the airport! Complaint raised on Oct 14 with all proof, but still no resolution. I demand a full refund and compensation for the stressful experience!

[Abhai Asokan @abhaiasokan]

@MBonvoyAssist Check what @bookingcom is telling.@Marriott @MBonvoyAssist not responding to them. so its clear who is the problem here and who need to take action?

[Abhai Asokan @abhaiasokan]

Marriott staff confirmed a hotel-wide AC failure, leaving my family in unbearable heat. Now they claim a room change was offered. How would that help? Nearly 3 months, no refund, just excuses. Shameful customer service!
@MarriottIntl

[Abhai Asokan @abhaiasokan]

@MBonvoyAssist Marriott says contact https://t.co/KXEDLAwgq3. https://t.co/KXEDLAwgq3 says Marriott must approve the refund. Nearly 3 months of passing responsibility while my family suffered through a hotel-wide AC failure. Is this Marriott’s idea of customer care? Who takes responsibility?

[Abhai Asokan @abhaiasokan]

@bookingcom You can't find the messages as "messages". Refund my full amount.

[Abhai Asokan @abhaiasokan]

Booking 6294.964.555 — AC completely failed, room unbearably hot, phone broken, family unable to sleep. Hotel failed to resolve it. Still no proper response from https://t.co/KXEDLAwgq3. I need an urgent full refund and escalation.
@bookingcom

[Abhai Asokan @abhaiasokan]

Marriott staff confirmed a hotel-wide AC failure, leaving my family in unbearable heat. Now they claim a room change was offered. How would that help? Nearly 3 months, no refund, just excuses. Shameful customer service!
@Marriott

[Abhai Asokan @abhaiasokan]

Marriott staff confirmed a hotel-wide AC failure, leaving my family in unbearable heat. Now they claim a room change was offered. How would that help? Nearly 3 months, no refund, just excuses. Shameful customer service!
@MBonvoyAssist

[Abhai Asokan @abhaiasokan]

@bookingcom Nearly 3 months, no refund! Hotel staff confirmed the entire AC system had failed. Now they claim a room change was offered. How would that fix a hotel-wide failure? https://t.co/KXEDLAvIAv keeps shifting responsibility to the hotel instead of resolving my complaint.

[Abhai Asokan @abhaiasokan]

Till now im following up for my https://t.co/UtRYgyNJQx response by this people.worst customer service
@bookingcom

[Abhai Asokan @abhaiasokan]

@makemytripcare Whats the status of my refund?

[Abhai Asokan @abhaiasokan]

@makemytripcare Its been more than 48hours.what you people are doing.?

[Abhai Asokan @abhaiasokan]

@makemytripcare Kindly gind the bill from airarabia which inpaid as per the confirmation from MakeMyTrip call center ( check screenshot) on the travel date at the check in counter.Please immediately process my refund.

[Abhai Asokan @abhaiasokan]

@makemytripcare Awaiting the refund..its been a week

[Abhai Asokan @abhaiasokan]

@MBonvoyAssist ✅ Please check as bookingdotcom inforimg me they are waiting for your approval

[Abhai Asokan @abhaiasokan]

@Marriott I reported a failed AC and unacceptable conditions during my stay. Over a month later, no refund and no resolution. https://t.co/KXEDLAwgq3 says Marriott isn’t responding. Marriott, please respond. Booking 6294.964.555. Stop sending the customer in circles.
@bookingcom

[Abhai Asokan @abhaiasokan]

Be careful when booking through. When a serious problem happens, they may simply refer you back to the hotel. If everything is ultimately “between you and the property,” why should customers book through them. instead of directly with the hotel?@MarriottIntl
@bookingcom

[Abhai Asokan @abhaiasokan]

Old models not showing up.why i need olders models.
@suno

[Abhai Asokan @abhaiasokan]

@Saudia_Care @SAUDIA I paid GBP 141.20 directly through the SAUDIA app for seat reservations. The main ticket was later refunded due to your schedule change, but Guest Care keeps wrongly redirecting me to Wego. Please escalate and refund the unused seat EMDs. @ksagaca