alison

[alison @abkarp]

@nyc311 Help! The trash can on the NW corner of 91+1 is missing.

[alison @abkarp]

@LastPass HELP. I cannot reach a support agent because I can’t login. And I cannot login because I can’t reach a support agent. I’ve been a customer since 2017. I’m getting unexpected errors when I try to upgrade, can’t change Master password or login. Please help ASAP.

[alison @abkarp]

@Delta why is #635 still waiting for a gate at JFK 30 min after an on time landing?

[alison @abkarp]

@Ryan69190211 And now February has turned to TBD

[alison @abkarp]

@Delta just got my callback after an hour and the system didn’t recognize the “1” dialed on my iPhone multiple times to confirm I was on the line. Now I need to start over. Assume lots of customers have iPhones. Can we fix this please?

[alison @abkarp]

@Delta who do I contact if I left something on an aircraft?

[alison @abkarp]

Thank you for the hand sanitizer spray with delivery @mixlabrx. It’s the little things these days!

[alison @abkarp]

@hulu I urgently need to talk to customer service. My account has been compromised and I can’t find a number to contact you.

[alison @abkarp]

@Delta I’m fiercely loyal but yest wasn’t your best show. 1) DL494 landed 55 min before we had gate. Not your fault, but why no immigration cards to avoid terminal chaos? 2) Channels on my screen were unavailable while seat next to me had them, 3) Bags took 40 min with yellow tag

[alison @abkarp]

@Delta is someone going to find us a gate for 4376? We’ve been on the ground one hour after a 7hr flight. @VirginAtlantic

[alison @abkarp]

@Delta I’m a Silver Medallion (2k from Gold) traveling Friday AM and submitted paperwork for an ESP 2+ weeks ago. Haven’t received an email confirmation and your hold time is over two hours. What to do? Thanks

[alison @abkarp]

@JetBlue urgently need to talk to an agent. how can I circumvent the wait time?

[alison @abkarp]

@Starbucks came home with a gingerbread house. Kids excited. Gingerbread pieces stuck together in box and crumbled when trying to pull apart. #gingerbreadfail

[alison @abkarp]

@AirlineFlyer @RunwayGirl @thatjohn @Boeing @dhaim Brand new plane with cracked window. Passengers on ground 24+ hours. No parts. Sent to new airport. Horrendous customer service from El Al.

[alison @abkarp]

@AirlineFlyer @RunwayGirl @thatjohn @Boeing Have you heard about this? Passengers still on ground. https://t.co/OvWKKnWCKP. @dhaim

[alison @abkarp]

@Delta I needed direct line to sky miles reward desk. Every time I call on this particular issue I am transferred there.

[alison @abkarp]

@Delta what # can I dial for a rep who can help w/ an award ticket? I waited 2hrs for a call back, then had to be transferred & call dropped

[alison @abkarp]

@JetBlue my friend is bringing supplies to SJU. #Maria destroyed family’s roof & #FEMA denied claim. Pls waive $300 luggage fees. #100x35

[alison @abkarp]

@JetBlue A friend is flying to SJU with supplies in 5 bags. Are you waiving baggage fees?

[alison @abkarp]

Thank you @BillWeirCNN and @CNN for finally telling the story #Vieques