Ajinkya Kothawale

Letting consumer know how big brands rip them off

[Ajinkya Kothawale @aju3785]

@rapidoapp_ Do you even have chat support team in place?

[Ajinkya Kothawale @aju3785]

@ZeptoNow why don’t you guys hire humans as chat support coz that Zap shit is irritating, my order TK7EE04F699E0 has been delayed for more than 30 mins and it keeps saying order is slightly delayed and does not assign this case to human. The riders phone network is dead

[Ajinkya Kothawale @aju3785]

@Parth_Go Experienced it myself so many times, std rate is 70 for an hr. I overpaid once though

[Ajinkya Kothawale @aju3785]

@SwiggyCares You guys dont help on dm, the prior issue is still pending. Also the order is incorrect. And the other chat support also slept while chatting

[Ajinkya Kothawale @aju3785]

@Swiggy what the heck is wrong with you guys, you took 40 mins to realise that the restaurant is closed. Order id 241287031380420. Now I have to place a new order and wait for another hr?

[Ajinkya Kothawale @aju3785]

@Swiggy @harshamjty The momos just arrived and are as cold as ice, when I asked rider why he didn’t answer he said nothing and said he took the order 30 mins back, where was he all this while and where is chat agent Omm, wake him up coz he slept again

[Ajinkya Kothawale @aju3785]

@Swiggy @harshamjty bhai are you actually paying your rider on time coz the orders get frequently delayed, you social media asks to come on dm and disappear, the chat support sleeps while chatting. No wonder you’re a loss making company

[Ajinkya Kothawale @aju3785]

@zomato @deepigoyal Curious to know the hiring criteria for your grievance/escalation team. Is "copy-paste the same reply without reading the email" a mandatory skill, or is it something they learn on the job?

[Ajinkya Kothawale @aju3785]

@zomato order id 8235205744, can I get it today? It keeps delaying all the time.

[Ajinkya Kothawale @aju3785]

@Swiggy @SwiggyCares hire educated people if you seriously want to help customers, why hire people who cannot read?

[Ajinkya Kothawale @aju3785]

@Swiggy I accidentally placed order 240422942038327 at 9:39pm raised cancellation at 9:39 but your chat support Shaziya Muskan refused to cancel, moreover I have ordered bakery items while her chat says restaurant are making it fresh. What a joke. Scam

[Ajinkya Kothawale @aju3785]

@Swiggy now supervisor Ankit Rai also says ill have to pay coz i raised late request for cancellation

[Ajinkya Kothawale @aju3785]

@harshamjty looks like you guys are going to turn profitable by scamming customers like me

[Ajinkya Kothawale @aju3785]

@RailwaySeva I need real time help and not this bullshit, tell me where the train is, I am with my in laws who are 70+ and 5 yr old kid. At least have some shame and tell us where the train is. Serve people sometime

[Ajinkya Kothawale @aju3785]

@IRCTCofficial No wonder Konkani people are so patient… they’ve been silently tolerating frequent train delays for years without making noise. But enough is enough now. Konkan deserves better.

[Ajinkya Kothawale @aju3785]

@RailwaySeva @drmmumbaicr Done, lets see how you help.

[Ajinkya Kothawale @aju3785]

@Dev_Fadnavis @RailMinIndia Saheb jara Konkan la janarya trains kade pan laksha dya, ekdum #bhagwanbharose aahe. 01019/CSMT MAO SPL, kiti traas denar Konkani lokanna.

[Ajinkya Kothawale @aju3785]

@RailwaySeva They are as inefficient as you guys are. We say India has progressed, people travelling by train has a different story to say

[Ajinkya Kothawale @aju3785]

@RailwaySeva @KonkanRailway @KonkanRailway 01019/CSMT MAO SPL does this train really exist?