Amy

[Currys @currys]

@amyjaneholt Hi Amy, thanks for getting in touch. We’re sorry to hear about the issue you’ve experienced. Could you please DM us using the link below so we can look into this further and assist you accordingly?
Thanks - GS https://t.co/YhC7K2Z6gw

[Amy @amyjaneholt]

@currys I’ve sent all details by DM, still no reply. Please get in touch to resolve asap.

[Amy @amyjaneholt]

@currys I have arranged a collection of a large package for a return three times, and each time no one has shown up. Each return has taken me a long time to arrange with your call centre. I need this item collecting and refunding - please can we arrange this. Please DM me asap.

[Amy @amyjaneholt]

@Wise despite several in-app messages to wise, you have failed to respond. For months you have had over £7k of our money. It has been debited from one account, and not credited to the other. We are alerting the FCA for what is essentially theft, by Wise. Respond please.

[Amy @amyjaneholt]

@British_Airways flight from London city to Ibiza yesterday, with two young children and elderly grandparents. Appalling delays, then 5 out of our 6 bags didn’t show up. These have urgent medical things in, it is critical that we get our bags back. Help.

[Amy @amyjaneholt]

@johnlewishelp Hello yes I have done

[Amy @amyjaneholt]

@johnlewishelp I’ve sent messages a month ago but not heard back from anyone after a baby monitor developed a fault. Grateful for any help.

[Amy @amyjaneholt]

@British_Airways can a person (not a bot) help please…..been toing and froing all day after receiving notification that a flight this coming Monday has been cancelled. Can’t do what I need to do in the app. Can someone call or message? Sent all relevant details by DM

[Amy @amyjaneholt]

@AirwBritish Have done so twice please can someone call?

[Amy @amyjaneholt]

@British_Airways our flight on Monday has been cancelled, I’ve changed it to another flight but would like to switch to a slightly later flight that’s available - can someone help? Thank you

[Amy @amyjaneholt]

@British_Airways I have messaged you with all the details, please can someone help with the flight rebooking after the cancellation. Thank you

[Amy @amyjaneholt]

@easyJet trying to check in for flight on Friday, it’s disappeared, none of the links emailed to manage booking are working. Please urgently help.

[Amy @amyjaneholt]

@British_Airways agents not responding to request for help to add baby to flight. Please can someone help?

[Amy @amyjaneholt]

@British_Airways please can someone help us to add a baby (6 months old) to a flight we have already booked?

[Amy @amyjaneholt]

@British_Airways trying to add baby to a flight, added details but not being processed. Can someone at BA help? Thank you

[Amy @amyjaneholt]

@ShawbrookBank sent 3 messages, left voice messages with promises I’d hear back, and currently on hold trying to speak to someone. I need to make an urgent withdrawal from business savings account, can someone contact me asap.

[Amy @amyjaneholt]

@British_Airways still no tickets, still no reply, flight supposed to be on Sunday…..please can someone help?

[Amy @amyjaneholt]

@British_Airways spent two hours re-booking flights (different date) and tickets not arrived after two days. Can someone look into this for us?