Andrew Kliman

Currently Head of Internal Communications for NHS England (well, one of them) but also working in Transformation/GP data

[Andrew Kliman @andykliman]

@HPSupport I'm contacting you from the UK and I've sent a DM. It was supposed to take 10 days and it's almost 2 months. People need to know they can rely on companies to do what they say they will - especially in a cost of living crisis

[Andrew Kliman @andykliman]

@HP We have a problem. I returned a printer to you in Dec22. You claim not to have received it. I sent you the postal receipt! You apologised and said you would refund my money. Instead you claimed you haven't received the product again so I sent you the receipt again. Pay up

[Andrew Kliman @andykliman]

@JohnLewisRetail the way you are treating my 80 yr old mum is a disgrace. You should be ashamed. No proper customer service. No way to talk to someone to resolve the issue. Is public shaming the best way to get some action from you! #poorcustomerservice

[Andrew Kliman @andykliman]

@sib313 @buckinghamh Thanks Steve, how best to take this forward? Can I drop you an email?

[Andrew Kliman @andykliman]

@buckinghamh Hi Helen, wondering if you can advise please? I have an idea for an app to help turn data from blood sugar monitors into more practical, helpful information. I'm at the idea stage. Do you know of any support to help turn this into something real? Any ideas welcome.

[Andrew Kliman @andykliman]

@parthaskar @buckinghamh @innovationnwc @HealthInnovMcr Thanks all, really helpful stuff. I've reached out to all those mentioned but @parthaskar if you have a slot to chat that would be terrific. What I'm trying to achieve is a diabetic clinical specialist in your pocket. I can't see anything out there at the moment that does that.

[Andrew Kliman @andykliman]

@sib313 @buckinghamh I already use the Libre app but it doesn't go far enough in offering practical support, that's why I want to develop something that does.

[Andrew Kliman @andykliman]

#fwlive have Liverpool already won the transfer window?

[Andrew Kliman @andykliman]

So I logged on to the app but that was cancelled, so I spent 1 1/2 hrs calling you. Spoke to a team member who tried to say it was my fault and there was nothing she could do. I'm waiting for a call back from the manager but want to sort asap as kids will be so upset. Please help

[Andrew Kliman @andykliman]

@jet2tweets at 3.29am you sent an email saying you couldn't take my payment and I had until 7th March to pay. At 13.15 an email told me you had cancelled the holiday. I called my bank who said you haven't upgraded your online payment system to 3DS so they couldn't take payment

[Andrew Kliman @andykliman]

@HarveyElliotLFC my daughter Alice wanted to show you how proud she is of you scoring your first Liverpool goal

[Andrew Kliman @andykliman]

@SenRonJohnson Just like you've accepted the election results and not appeased violent successionists. Your big lie is killing Americans but you don't care. Maybe one day you will put your country first and last that heal

[Andrew Kliman @andykliman]

@CYNTHIA85297001 @CDCgov It's really not that hard, vaccine doesn't stop you getting it but when you do it's around 90% effective at stopping you being seriously ill and dying. That's a good thing. Get the vaccine. Where a mask when you feel it's appropriate.

[Andrew Kliman @andykliman]

@d4nf0x This tweet is looking somewhat dated Mr Fox! Come on ENGLAND

[Andrew Kliman @andykliman]

@simonenright are you at Wembley right now or was that a doppleganger on TV?

[Andrew Kliman @andykliman]

@NHSCommsDev Ha:) hope you are doing well. Spoke to Sophie the other day.

[Andrew Kliman @andykliman]

NHS scrambles to avoid underspend of ‘billions’ against bumper covid budget https://t.co/7wWq6Q8zL2 @NHSCommsDev time for some investment in comms me thinks!

[Andrew Kliman @andykliman]

@NHSCommsDev Get Simon to suggest it to all Trust CEOs before he leaves

[Andrew Kliman @andykliman]

@NHSCommsDev It doesn't need a business case to want to upskill staff, just make sure there is a budget to do it with for each trust. We know how important it is to be able to clearly communicate with staff and the public.

[Department of Health and Social Care @DHSCgovuk]

"You can be confident that the balance of the benefits and risks is very favourable for the vast majority of people."

Dr June Raine, CEO of the @MHRAgovuk, explains the regulator's latest update on the Oxford/AstraZeneca #COVID19 vaccine 👇

More: https://t.co/bVcXOOC3Jy