Samsung India blatently is forcing consumers to buy new phones knowing 30 days is a long time. They do not share any policy in public domain or has SLA or TAT for product repair. I will be filing consumer complaint against such bullying company for action against them
@SamsungIndia@SamsungMobile@jagograhakjago Flagship product S22 Ultra has a manufacturing defect, which samsung is accepting to and gracefully ready to replace within 3 years of purchase. Unfortunate as it is buying an expensive phone having manufacturing issue.
Worst they force you because of an internal policy which they cannot share, that you have to submit your phone for 30 days to get screen replaced only at their Noida facility. While the repair center is fully capable to replace every other model screen in-house
@OnePlus_IN looks like you have made it a mission to excel, in worst after sales service PERIOD. You don't keep batteries in stock at your service center, who casually ask to leave phone indefinitely. they are trained to not answers calls or update on pending status. ๐๐๐
@buywow_in you sell products which are about to expire. Not once in my 3 orders to you,i was always sent products expiring in 2-6 months, recently i escalated it, and was sent replacement stating it was warehousing mistake. Only to be sent expiring product again. It is reckless
For any ecommerce logistics plays a critical role @boodmo_In your delivery partner choice @delhivery will cost you loss of business. Shipment was to be delivered on 3rd, since then it is lying at the closest delivery hub but not being attempted to deliver from 2 days.
@help_delhivery Sent DM with no revert from your side. Shipment is still showing at the delivery center but no attempt for delivery is being made for the 3rd day