Anna Sampson

[Anna Sampson @annapimmsoclock]

@EastMidRailway Your emails say to only travel if essential. While it is not essential that I spend my day using disrupted delayed cancelled EMR services, I don’t see why I should lose out financially for something out of my control

[Anna Sampson @annapimmsoclock]

@EastMidRailway my trains to and from Derby to London on Sunday have been cancelled. how do I claim for you to reimburse me for the cost of my football ticket as I can no longer get to and from the game?

[Anna Sampson @annapimmsoclock]

@EastMidRailway The train I would have to travel on gets me to London after the match has started

[Anna Sampson @annapimmsoclock]

@EastMidRailway How come?

[Anna Sampson @annapimmsoclock]

@coopuk unhappy that the self service checkout no longer accepts a combination of cash and card just one or the other. A flaw in the upgrade?

[Anna Sampson @annapimmsoclock]

@AldiUK when did these packs go down from 5 in a pack to 4 for the same price?

[Anna Sampson @annapimmsoclock]

@TUIUK excellent help and customer service this morning thanks 😀

[Anna Sampson @annapimmsoclock]

@TfL i have been charged incorrectly for my journey. How do I get this rectified please?

[Anna Sampson @annapimmsoclock]

@CrossCountryUK hello I needed to travel today including a Tamworth to Liverpool leg of my journey that was not available. What do I need to do regarding refunding my ticket please?

[Anna Sampson @annapimmsoclock]

@EastMidRailway 13.25 Derby to St Panc seat reservations not honoured due to onboard computer issue. Standing all the way

[Anna Sampson @annapimmsoclock]

@nationalexpress I would like to thank the drivers that got me home on a night mare journey with the M1 closed yesterday. London to Derby. How can I make sure they get my thanks?

[Anna Sampson @annapimmsoclock]

*lost property*

[Anna Sampson @annapimmsoclock]

@EastMidRailway I have left a back pack on the 13.10 Derby to Sheffield- which is now on its way to St Panc.
Station staff and call to list property unable to help

[Ben Stiller @BenStiller]

Milchick was not happy.

#Severance

[Anna Sampson @annapimmsoclock]

@VirginAtlantic Can you tell me if I have a reward voucher that expires on 7 March this year, does the flight need to be taken before then, or just booked before then? Thanks

[Anna Sampson @annapimmsoclock]

@VirginAtlantic so today’s message when calling was to say they will only speak to you if you are within 72 hours of travelling, if so you can wait up to an hour to speak to someone. As I didn’t click yes to that, the call was ended!

[Anna Sampson @annapimmsoclock]

@VirginAtlantic The website tells me to call 🫤. I am trying to book a companion seat flight

[Anna Sampson @annapimmsoclock]

@VirginAtlantic just called and message said wait time 90 mins. My query cannot be dealt with online, please advise least wait times to try

[Anna Sampson @annapimmsoclock]

@nationalexpress the ladies toilets at Victoria coach station are shockingly dirty. I don’t know what the cleaning schedule is but it needs to be increased. Due to so many stalls without locks the others are being used more frequently.

[Anna Sampson @annapimmsoclock]

@EastMidRailway please can you let me know why the 22:00 from Sheffield to Derby was cancelled?