@KiaInd@kiacareindia If this is the experience before delivery, it raises serious concerns about after-sales service. I hope Kia India takes this feedback seriously and improves dealer accountability.
Extremely disappointed with my experience at two Kia dealerships in Mumbai.
At RAC Kia, Thane, pricing commitments were not honoured and communication stopped when we sought clarity. @KiaInd@kiacareindia
@KiaInd@kiacareindia At Shivaay Autotrade Kia, Ghatkopar, even after paying the booking amount, we had to constantly follow up for basic updates. No proactive communication, delayed responses, and poor customer handling. @KiaInd@kiacareindia
Booked via Uber, but the driver refused service unless I cancelled and took a direct metered ride.
Is this what @Uber_India allows now? Says, "apko free mein jane ki adat ho gayi hai"
Screenshot attached. Expecting strict action. #UberSafety#Mumbai
The brilliant customer service people at @NoBrokerCare@nobrokercom have said my RM has quit and hence I'm not getting an update. Their escalation team is a joke. Written a big email with my concern and they write back asking if I want a refund. Very unfortunate situation for me
@NoBrokerCare Your 'X' team had sent me a DM on Wednesday and had assured me a call back from one of the specialist. Attaching a screenshot here. No one has bothered to call and it's been 4 days. My concern wasn't so huge that it should take so much time. Hence I said no one is bothered.
@NoBrokerCare@kawtekwar I have registered a complaint with the National Grievance portal anyways. Keep up with your autoreply messages with them as well. At least have the courtesy to read customers message thoroughly or at least an effort to call him and understand. Both you guys failed in.
@NoBrokerCare This is why I said your system is a joke. Your auto replies without even checking with the customer is why your service is pathetic. 1 of my main concern is that I'm unable to reach you and you are asking me to call you. This stmt deserves a huge applause 👏
@AmitKumarA I guess you need to really listen and get the situation under control. Once I get my issue resolved, I'm deleting the app and never coming back. 2 month for a basic agreement renewal and still no resolution.
The brilliant customer service people at @NoBrokerCare@nobrokercom have said my RM has quit and hence I'm not getting an update. Their escalation team is a joke. Written a big email with my concern and they write back asking if I want a refund. Very unfortunate situation for me
You guys are topping your bad service with some more worse service. I wouldn't even call it a service coz you just forget your customer. @AmitKumarA sir, you need to revisit your setup. Patience has a limit.
@NoBrokerCare@nobrokercom very pathetic service and customer care. Zero info from CS and no written communication. 20 days of registration and payment but no one cares. Worst experience.
@NoBrokerCare@nobrokercom very pathetic service and customer care. Zero info from CS and no written communication. 20 days of registration and payment but no one cares. Worst experience.
Real shame on Voyage motors and groups pretending to be a brotherhood. @royalenfield you must see this very seriously and take necessary action against the organisers. And people who rode with him, at least have humanity.
@royalenfield ,voyage motors Kandivali carried out a breakfast ride on 17/12/2023, with absolutely zero accountability, one of their riders met with a fatal accident and for 30 odd minutes his body was lying there as they had no clue what to do.
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@Airtel_Presence Sorry, i am not wasting anymore time with this. I first need to know what's the action taken towards the individual who doesn't care about his job. FYI, JIO guys are already here for the connection.
I need to cancel your broadband service and need refund
@airtelindia Spoke with your exec Rajan Yadav (8452922641). He was so rude while talking and rudely says it will take another 1 week with no reason why. Is this how much you care? JIO executive has already reached my place.
@Airtel_Presence@airtelindia I am a new customer and already had a bad experience. I am wanting to install the Airtel DTH and have been behind your executive but he's got no interest in it. I am already thinking of switching to JIO Fiber.
@Airtel_Presence@airtelindia I am a new customer and already had a bad experience. I am wanting to install the Airtel DTH and have been behind your executive but he's got no interest in it. I am already thinking of switching to JIO Fiber.