Inverted CIO

Board Member, Former CIO, Multi-industry, IT Sales Trainer, IT led Business transformation, Speaker, Mentor, Student, Blogger, 5 CIO 100 Awards, Hall of Fame

[Inverted CIO @aogupta]

@HDFC_Bank
@hdfc
Waiting for 2 hours for disbursement of loan at Shivaji Nagar Pune branch. Team is out for lunch all of them together ?? #CustomerFirst #customerservicee

[Inverted CIO @aogupta]

@Parkpluscare @parkplus_io @parkpluscare @parkplus.io Seriously? I am getting otp from all other apps and providers except Park+ ?

If my number was blacklisted I would get no messages or calls

I think it would be better for me to stop using your service and switch to a different provider

[Inverted CIO @aogupta]

@parkplus_io you by is it that no OTP for app authentication from you when all other apps old and new are able to. Due to this unable to recharge Fastag. Customer service unable to help ticket 1413659

[Inverted CIO @aogupta]

@RenaultIndia how many calls from your agents does it take to record customer feedback? I have so far received 5 calls in 4 days. #CustomerSupport #harassment #CustomerEngagement Did I make a mistake to call for help for my car?

[Inverted CIO @aogupta]

@vfsglobalcare I am trying to apply for renewal of US non-immigration visa from Mumbai for 2. Paid fee for first, got ack, second added, unable to pay with error below. Please help

[Inverted CIO @aogupta]

01124 train standing outside Kalyan for 3 hours and no one know why. @PiyushGoyalOffc @PiyushGoyal

[Shailesh Mahajan @Shailes51778340]

@narendramodi
@poonam_mahajan

Request the parliamnt to make the following law to protect children,Sr citizens,women across India & to help them have a carefree life:

'Dogs with biting/attacking history shud be shifted by local municipalities to dog shelters maintained by them.'

[Chandivali Citizens Welfare Association (CCWA) @ChandivaliCCWA]

DP Road 9, Powai, continues to remain a mess for motorists and pedestrians.

Footpaths encroached by locals, roads used by vegetable vendors, and parking vehicles. Pedestrians are walking on the road. On top of that, @mybmcroads is working at snail speed and blocking the road with barricades.

DP Road 9 is the main connector road between JVLR and Chandivali Farm Road. @mybmc @mybmcWardL @mybmcWardS
Signals on this road are blocked by Banners and Hoardings. @MTPHereToHelp

[Inverted CIO @aogupta]

@easyJet how long does it take to get lost baggage claim? Filed on 7/26, no update so far, claim # U2GUP/857754 #CustomerServiceFail

[Inverted CIO @aogupta]

@etihad EY206 from Abu Dhabi to Mumbai today without aircon. #CustomerServiceFail

[Inverted CIO @aogupta]

@OfficeOfNG last trip was issued speeding challan for driving at 63 in 50 kmph zone from Lonavala to Mumbai on expressway before the toll gate. So tried going under 50 last week and even trucks overtook me! Why pay ₹320 toll to drive at 50 on some stretches? #Speeding

[Inverted CIO @aogupta]

@OfficeOfNG @nitin_gadkari when did the rules of driving change such that heavy vehicles drive only in the right lane and also other lanes based on their fancy? Blocking traffic flow. Experienced this on NH48 Pune to Belgavi yesterday and Lonavala #TrafficJam #RoadSafety

[Inverted CIO @aogupta]

@ViCustomerCare My problem is resolved, thank you

[Inverted CIO @aogupta]

@ViCustomerCare fed up of calls after I decided to port out. In the last 3 hours received 7 calls asking why. Every time repeat story, calls continue. Pathetic #customerexperience #CustomerService #customerfeedback not interested in continuing. #Stop

[Inverted CIO @aogupta]

@samiranghosh 115118

[Chandivali Citizens Welfare Association (CCWA) @ChandivaliCCWA]

We visited the mini-fire station opposite Lake Homes, in Chandivali. We did not find any board nor any fire van. No fire officer was spotted inside the mini fire station except for two stray dogs. @mybmc @mybmcWardL Have u abodened the fire station.

[Inverted CIO @aogupta]

@JioCare My number is 9820019435. Just now got another call from 8779193615 who wanted the OTP

[Inverted CIO @aogupta]

@reliancejio your DSAs are running scam to push prepaid. Today I requested a port to #Jio of my post-paid connection and person calling said I should take prepaid, request is for prepaid. He warned me that if I do not, I will get calls everyday. Also wanted my OTP via 1900

[Inverted CIO @aogupta]

@JioCare Shared details on DM

[Inverted CIO @aogupta]

@HomeLoansByHDFC pathetic service at Vikhroli branch. Customers waiting for 2 hours for simple queries to be answered. #CustomerService #service