Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify@tobi@harleyf@gilgNYC
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify@tobi@harleyf@gilgNYC
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify@tobi@harleyf@gilgNYC
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify@tobi@harleyf
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify@tobi@harleyf
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour.
@ShopifySupport@Shopify
Hi, I urgently need this escalated to a human reviewer on the Merchant Trust / Payments team. Ticket ID: 1fb694fc-0b0e-40e3-9941-43b2e2c47bc5. My Shopify Payments account was put on hold and my appeal was denied with a form letter, no human review. I just submitted a NEW dispute through the appeal form with full additional proof: videos of our real business, photos of our branding, packaging and product, business registration, and more. It is all in the file now. Please get someone to actually open it and review it ASAP because the situation is critical. Our money is running out and we are days away from bankruptcy. These funds are what we need to pay rent, pay our workers, cover logistics and operations, and pay suppliers to produce the next batches. My family and the families of the people who work with us all depend on this money being released. To be transparent: I have already filed a formal BBB complaint and I am preparing with a lawyer regarding the wrongful holding of our funds. I am asking for one thing, please release my funds. Can you escalate this to the Payments / Merchant Trust team today and give me the escalation reference number? I will provide anything else you need within the hour. @ShopifySupport@Shopify