@FlySWISS Am having trouble checking in online for 24h + flight tomorrow, is the system down? Tried online and the app. Your chatbot can’t find my booking which is worrying!
Has anyone resident in Europe transited the #eurotunnel today from the uk? Were you able to pass through. Can’t find many factual tweets through all the brexit means brexit waste of letters posts. Will be trying to get to Switzerland tomorrow (resident there with job)
@trussliz what is the UK government doing to help those affected by the #Eurotunnel closure? Many people, like me, are trapped far from their homes and families. Is there a dialogue with France? Will you help us get home?
@jabrasupport Hi there. I wonder if you may know why my jabra evolve 65 headset makes me sound close then far away from the microphone. It’s really tough to use them for presentations as I’m loud then inaudible. Thanks for any help.
@MyHydeHome Is it possible for someone to reply to my DM regarding an email sent 2 days ago? My email is time sensitive - or do I need to call someone? Thanks.
@wemakewell thank you to @SueLeggett4 for the super easy and friendly antigen tests today. We are all set for our eurotunnel trip back to Switzerland on Thursday! 🥳🥳
@Proudofstroud@GOVUK I got my refund today for 2 tests ordered on 15th, as I paid via PayPal I raised a claim and got the money back. Could be an option if you paid this way. It is a shambles and they are still on the list...so bad.
@JackBid98 @LeShuttle@LKarenMorgan same same for us, still waiting for a test from Halo but am unsure if we will get a test or a refund and to get back to Switzerland we need to navigate this damn list again. Not in London and aren’t allowed to travel there as it’s teir 4...! Feeling stuck!
@aemelliott@FranceintheUK Can I ask where you got your test from. I’d prefer an at home test and if this is on the list I am sure it is fine! Good luck and hope you make it over :)
@Halo_Screening My order number is 2017, I would like a refund. I have emailed and also used the live chat with no reply. I agree with the other comments, 4 days after ordering, no contact in any way is unacceptable.
@wizzdarlo@KPNuts_79@grantshapps @Halo_Screening Good news for you @wizzdarlo I tried the chat feature earlier but it was just a bot and gave a generic reply that they will get back to me. Such a mess honestly.
@KPNuts_79@grantshapps @Halo_Screening Nothing from Halo. I am attempting to cancel the transactions via PayPal and my bank directly. Am on the same day of isolation too and think it’s unrealistic to get a result back before day 10 now anyway. I’d imagine the lab have a useless turnaround time too
@Halo_Screening Am trying to cancel the transaction directly via my bank, im sorry but waiting 3 days for a dispatch is defeating the object of the system. My quarentine is finishing on Tue anyway and I doubt the result would be back before then. Scam written all over it.