Benjamin Thomas

CEO @ | Fractional CIO @ Connect Airlines & Pivot Airlines

[Benjamin Thomas @benjaminwthomas]

@HuntressLabs your trial ended, EDR triggered. Am totally locked out. Is this what a #ransomware attack feels like?

One of the worst UX misses I’ve ever seen.

[Benjamin Thomas @benjaminwthomas]

@dev_manoj_shah @alexonline888 You shouldn’t be doing this without consent - IP theft waiting to happen. If he does your site report him to the FTC!

[Benjamin Thomas @benjaminwthomas]

Flight in 4 hours. @AmericanAir overwrote my @AlaskaAir Mileage Plan number with an AAdvantage number — no consent, no notification. I'm Alaska Titanium. Now showing zero status.

This isn't a glitch. This is unauthorized modification of a customer's loyalty account. @DOT_OST @ABORDENFORSEN is this compliant with consumer protection regs?

[Benjamin Thomas @benjaminwthomas]

@thomaspaulmann Raycast is going to become disposable if you don’t address the growing dissatisfaction like this:

https://t.co/wPfJNcJILu

[Benjamin Thomas @benjaminwthomas]

@meetgranola This was such a bad decision. Honestly, the best thing that you could do is admit that you screwed up and revert to the old brand. What a waste of any sort of investment into your company. I've never seen such a stupid reason to lose value.

[Benjamin Thomas @benjaminwthomas]

@meetgranola This is fundamentally one of the worst rebrands that I've ever seen. Congratulations on making me actively look for a replacement of an app that I would have never otherwise.

What were you guys thinking?

[Benjamin Thomas @benjaminwthomas]

@bradgessler @CleanShot I would literally pay more to be able to customize the export to what I want

[Benjamin Thomas @benjaminwthomas]

@CleanShot How do I turn off advertising on my PAID PRODUCT for your TRASH CLOUD PRODUCT?

[Benjamin Thomas @benjaminwthomas]

@CleanShot @bradgessler I would have never if they stopped advertising their trash cloud. Their developers are morons.

[Benjamin Thomas @benjaminwthomas]

Proud of this one, one of the first primarily #AI written approved!

#MEL #AviationNews #aviation

https://t.co/iMgGtGjaMz

[Benjamin Thomas @benjaminwthomas]

@thomaspaulmann @raycast Is anyone else worried about the windows prioritization?

[Benjamin Thomas @benjaminwthomas]

⁦@MarriottBonvoy⁩ this was the motivation I needed to shop around for a titanium status match. If this is the level of marketing you’re at now

[Benjamin Thomas @benjaminwthomas]

@beeper What about adding native support for BlueBubbles instead of pointless rebranding?

[Benjamin Thomas @benjaminwthomas]

@Upwork I’m pretty annoyed about the podcast notification you sent today. I never opted into this. Whoever in marketing thought this was a good idea cost you business.

[Benjamin Thomas @benjaminwthomas]

@chase @ChaseSupport I am on the verge of canceling my card if you can’t get @lyft to get these spam notifications to cease. It’s a total #abuse of #location data and the fact this has been around for months shows exactly the type of company you are. Please deal with this #ASAP.

[Benjamin Thomas @benjaminwthomas]

@lyft @AskLyft what product/marketing manager thought these notifications were ok? And didn’t create an opt out? I constantly discuss with peers how much this makes us use uber when price is close:

[Benjamin Thomas @benjaminwthomas]

⁦@AskLyft⁩ this is intrusive and sent even if I’m opted out of marketing. Please explain before I put in an ⁦@FCC⁩ complaint. I don’t want you using my location for advertising.

[Benjamin Thomas @benjaminwthomas]

@0xmeri @sama Deepseek is open sourcing AI he’s trying to just get as much as he can before they crash

[Benjamin Thomas @benjaminwthomas]

@jeffteper the things I would do for a hot key in teams to change between tenants.

[Benjamin Thomas @benjaminwthomas]

@sama I want to love it but it’s just so unintelligent sometimes please get it on a better model