Graeme

Husband, Da'

[Graeme @boydy_g]

@OctopusEnergy Thanks @g__j .

[Graeme @boydy_g]

@g__j @OctopusEnergy Left another provider for my BUSINESS/CHARITY as they totally messed up. @OctopusEnergy have methodically worked through getting us back to a good state but bills this month show no standing charge (wonder if it is still thinking we have the 2nd meter. HELP

[Graeme @boydy_g]

And at 1920hrs on a Saturday night an explanation from @OctopusEnergy tells me all I need to know. They were simply adjusting bills from the mess left behind by prev supplier. Now to raise some money to increase insulation and get more eco heaters .

[Graeme @boydy_g]

Has anyone noticed that @LidlGB LIDL plus has gone from gold standard to trash bin with their new release. Old release- spend £250 get 10% off. New one spend £500 (1 point is £1) get £5 off. This excludes any special points but both had that. Prices go up, loyalty goes down.

[Graeme @boydy_g]

@OhmeEV Doesn’t really fit the “automation” that the 21st century is promoting

[Graeme @boydy_g]

@OctopusEnergy Perfect. Thanks for the quick response. Looking forward to it. Hope @octowatch retweets this. Customer service that repairs. (Although to retweet with profile saying highlighting poor service, this was not)

[Graeme @boydy_g]

Anyone else have an @OctopusEnergy app that shows this. The usage updates every day but the meter readings do not show. @OctopusEnergy have told me this is normal as they use a different way now, so why still have it on the app

[Graeme @boydy_g]

@OctopusEnergy your graphs on the app seem to have jumped forward two hours instead of hopping into spring with one hour.

[Graeme @boydy_g]

@OctopusEnergy how do I get fixed OE int go? It does not show on my change of tariff

[Graeme @boydy_g]

@KateFantom @CFSMotorRacing I am at 98000 on a leaf 2 with 95% SoC. not bad eh

[Graeme @boydy_g]

@fag__end @OctopusEnergy @Mschatnoir Because you can register your twitter username with them

[Graeme @boydy_g]

@EE seems to be hiding from their customers. A modern technology company who can’t have agents on text chat and any answers from X is to phone them. This is not service. This is put off the customer with long wait and pulling 3G and weakening 4G by spreading it further.

[Graeme @boydy_g]

@OctopusEnergy So then there is no advantage to plugging one car in before another as the customer loses time on the later car. This then means Octopus are not getting a true reflection of Green time

[Graeme @boydy_g]

@OctopusEnergy @duncsand .. gets 7 hours of off peak home use?

[Graeme @boydy_g]

@OctopusEnergy @duncsand How will this work with the 6 hour rule that is to be implemented? Example- car 1 is plugged in and uses 1 hour then car 2 comes home and plugs into a different charger and both cars then start charging. Does car 2 only get five hours? Or does it get 6 as well meaning cheap home

[Graeme @boydy_g]

@g__j @OctopusEnergy phoned and spoke to advisor this morning (didn’t catch name). Quite a niche request and she nailed it. Knew exactly what to do and explained next steps. Bravo!

[Graeme @boydy_g]

@ChargePlaceScot @OctopusElectro - please start dialogue with these new providers to ensure smooth octopus changeover. This is a recipe for disaster

[Graeme @boydy_g]

@ChargePlaceScot Come on @COSLA get a Scotland First network together.

[Graeme @boydy_g]

@ChargePlaceScot And in good old ChargePlace Scotland style, the page that tells you who is migrating and to where, mentioned in the FAQ is broken.