Small invoices pay the slowest.
A €400 invoice sits in the same AP queue as a €40k one, but nobody on the client side ever escalates it.
For small recurring clients I roll the work into one monthly invoice. Big enough that someone has to look at it.
@ilyabatishchev Honest review:
I signed up, they did their thing, started sending emails.
I stoped the emails and the subscription, within the free trial, went to sleep. Next day charge on card 5$, loged in 50$ spent, this is how they earn. Great
SaaS founders on Stripe: do you actually know what share of your churn is failed cards, not cancellations?
I keep seeing setups where Smart Retries are on but nobody ever emails the customer to update the card.
How are you handling it?
@FaizanBuild@FreelancrLedger "Which date will this clear?" is a strong first line. It turns a vague nudge into a question with one answer, and the second note just quotes their date back. Has it changed how fast people reply?
@alexandrebuilds Client work funding the products is a solid setup. With company clients, the boring part pays off first: invoice the day a milestone is accepted, with the reminders already scheduled. Do your studio clients pay upfront or on Net 30?
@UmerHanifACCT@CarlisleCFO That report catches the unbilled side. Pair it with the second half: invoices past due with no follow-up logged. Same ten minutes, different list. In your clients, who usually owns the chase, the owner or the bookkeeper?
@CarlisleCFO Job closed vs invoice sent is the gap nobody owns. Once that's fixed, the next one is sent vs chased: the invoice goes out, then nobody follows up until month end. Do the owners you work with track days from completion to invoice, or only days to payment?
@ChrstnSagert@joshsuggss Agree, as long as the cash actually arrives on time. A busy agency with slow receivables ends up funding its clients instead of its moonshots. Do your brand clients pay on standard terms, or is it a negotiation every time?
@AdrisM2013 Carrying that gap is the real product. It's also why client terms have to be shorter than your contractor pay cycle. Weekly contractor pay on Net 45 receivables means you're the bank. How wide is the gap for you right now?
@danmall The price vs cost framing is spot on. Cash timing is the other cost: a $155k project billed in phases funds the team, one billed mostly at the end makes the agency the client's bank for months. How was that one billed?
@ChrisBrandlin "Upon receipt" is the softest term there is, because it never gives the client a date to miss. A specific due date (Net 14) plus a reminder the day after it passes does more than "or else". Do you send the reminders yourself or does staff handle AR?
@faqdev@siamakensafibiz Late payment. Scope creep you can push back on mid-project. A late invoice lands after the work has shipped, when your leverage is gone. A deposit plus milestone invoices covers most of it. Do you take a deposit on client builds?
@hedon_tensei@Wealth_ese1 Agree. Milestones also shrink the chase: one unpaid chunk is a pause, an unpaid full project is a crisis. Do you invoice each milestone before you build it or after delivery?
@Tanishk_Grox "Never pays on time" usually shows before the first invoice: they dodge the deposit or want to "sort payment later". For ad and VSL work, 50% upfront plus final exports after payment filters most of it. What's your number one green flag?
@ibbysmb Nine months late, plus clients with whole warehouses vanishing overnight, is why a late fee alone isn't enough. Put a stop-work point in the same contract, e.g. 30 days past due, so service pauses before the balance grows. Do your commercial clients pay Net 30 or on completion?
@SadifSarkar That start is a good teacher. The rule worth keeping from it: deposit before kickoff, and nothing final ships before the last invoice clears. Is the studio on project fees or retainers now?
@uxchrisnguyen Several invoices late at once hurts more than a slow month. Two fixes: stagger due dates across clients so they don't all land on the 30th, and start reminders the day after due. Does your one number count money still owed, or only cash in the bank?
@alin_cheie@iliabatth It should. First nudge assumes it slipped: invoice number, amount, "can you confirm the payment date?" Past 30 days: restate the due date, give a pay-by date and the next step you'll actually take. I built DueChat around that escalation. How late do yours usually run?
@FadaYoshi "By Friday" only counts once it's in writing. Reply the same day: "Great, so we'll see [amount] by Friday [date]." Then Monday's follow-up is checking a fact they gave you, not asking a favour. Are most of the jobs you see paid per project or on retainer?