Ben Renshaw

[Ben Renshaw @burn355]

@SkyHelpTeam Thanks

[Ben Renshaw @burn355]

@SkyHelpTeam who can I speak with about internet being out? I’ve run the test on MySky app which tells me the internet is fine but my router clearly says differently.

[Ben Renshaw @burn355]

@SkyHelpTeam It flashes orange a few times then goes out completely for a while before repeating the process. I’ve tried switching the router off and on again.

[Ben Renshaw @burn355]

@LinkedInUK hi, I need some help after being locked out of my account trying to do the security checks. Thanks

[Ben Renshaw @burn355]

@RoyalMailHelp morning, wondering if you can help. I’m waiting for a delivery, should have arrived yesterday. Email says it’ll now be today but tracking shows it’s being held yesterday for surcharge payment but I’ve had no contact on that? Thanks

[Ben Renshaw @burn355]

@OfficialFV I’m trying to track an order, online tracking doesn’t work and can’t get through to the store we bought it at, anyway you can assist?

[Ben Renshaw @burn355]

@TUIUK we are due to fly to Crete on Thursday morning, what is the current situation as far as you are concerned please? Thanks

[Ben Renshaw @burn355]

@SportsDirect_CS can you tell me the process of making a complaint about a staff member’s behaviour in one of your stores?

[Ben Renshaw @burn355]

@SkyHelpTeam Thank you, I have done.

[Ben Renshaw @burn355]

@SkyHelpTeam hi, I’m having problems with my sky Q box connecting to the internet. Normally connects. Are you able to assist? Thanks

[Ben Renshaw @burn355]

@SkyHelpTeam Thanks, my contract is due to expire in October but when I login to my account it says my tv contract has already expired, can you tell me what’s going on please?

[Ben Renshaw @burn355]

@SkyHelpTeam hi, can you help with an account contract question?

[Ben Renshaw @burn355]

@SkyHelpTeam Have done, thanks

[Ben Renshaw @burn355]

@SkyHelpTeam Thanks Chloe, will do that now.

[Ben Renshaw @burn355]

@SkyHelpTeam hi, any chance you can help me with a bill issue without me needing to wait 45 mins on the phone?

[Ben Renshaw @burn355]

@TUIUK Is there a “cooling off” period for cancelling/changing a holiday booked where we would get 100% refund? Thanks

[Ben Renshaw @burn355]

@TUIUK is it possible to change flights after booking? Currently flights are with a third party airline. Thanks

[Ben Renshaw @burn355]

@TUIUK Hi Nicola, thanks for your reply, I’ll look into that. I’ve been reading some horrific reviews of the airline we are currently booked with this morning so not feeling confident for our holiday.

[Ben Renshaw @burn355]

@Dreams_Beds can you explain to me the point of giving a delivery window if your drivers are just going to turn up early when they like and leave the bed delivery outside without any approval?

[Ben Renshaw @burn355]

@easyJet hi, I need to sort a seating issue for tomorrow morning flight, can you help?