Itβs been 6 days and still no luggage from @British_Airways you have ruined our wedding and we have had shocking customer service from you, when will it end?!
@British_Airways our luggage never arrived to the airport even though you read out our names on the flight as passengers whose luggage made it on board; your website isnβt working to report lost baggage and all items in there are for our wedding, please advise asap on options?
Just want to thank the amazing woman at @starbucks in #Munich airport for taking the time to write a map for me to show me how to get to the location I needed - so kind and helpful π€ #starbucks#germany