Hey @JetBlue , divert my flight without telling us, currently on the tarmac for 2 hours with no end in sight. You need to make this right and refund and credit for a rental car and or hotel.
Hey @JetBlue, my PBI>JFK flight tomorrow was canceled due to weather (miraculously the flight scheduled to arrive at LGA one minute later is still flying!? - thanks @flightaware) and there are NO rebooking options showing at all. The app isn’t working and I’ve been on hold for almost four hours. I urgently need to get home (as I’m sure many do post the break). Can someone please assist here ASAP - I’m at a loss. Thanks.
Been calling @JetBlue since yesterday when my flight was canceled to see what can be done for later in the week. Still can’t get a hold of anyone. Beyond frustrated!
Weather happens, terrible customer service doesn’t had to @JetBlue. Over an hour on hold to just be dropped, you can at least pretend you are helping customers
@chipfranklin@JetBlue I stopped flying @JetBlue a few years ago. Their planes were filthy and is disrepair. Now with a Magat flight attendant? Never again.
.@JetBlue what’s going on with 30 minutes to get a stroller off the plane!? Ridiculous. As a mosaic for 10+ years, this is seriously making me think about having to change my airlines now that we have kids. Tack that on top of 2 hour delay because of crew shortage. Not happy.
Thank @JetBlue! I’m here on flight 172 from Cancun to Boston. You have crashed us into the flight bridge! Wonder how I could be reimbursed for this? Been sitting here for an hour waiting.
Hey @JetBlue what happened to your customer service? You used to be the best in the game & now you can’t help me for a family emergency? @Delta was able to help me for the same trip. When did you stray the course? You’re about to lose a 20 year customer and CC holder
.@JetBlue i understand diversions occur but was the best solution really for you to tell me to UBER back to Pittsburgh from Cleveland? And then not compensate me for the customary 20% tip I gave to the driver for the ABSURD 2 HOUR UBER RIDE you forced me to take?
Wtf @jetblue. You screwed me and my family coming down to Florida to catch my cruise. Now on the way back you’re fucking me harder. Why are you the only a negligent airline who repeatedly lies, and delays with out any info. We had to walk across a very long terminal
@jetblue@USDOT@WCVB
JetBlue is facing significant operational disruptions in early 2026 due to mandatory FAA software updates for Airbus A320 family aircraft following a serious Oct 2025 midair incident. These technical issues, combined with NE ATC constraints, have caused cxl
In 2025 an update related to critical flight control data caused significant delays and cancellations for aircraft impacting operations JB also strategically reduces flights to improve profit and address systemic oper weaknesses, exacerbated by its concentrated Northeast presence
#jetblue#donotfly#WBZ#whdh#7news#USDOT
JetBlue flight from Aruba to Boston on Feb 21 was canceled due to mechanical/computer issues, now classified as weather, so they do not have to provide compensation. will not fly JetBlue again
@JetBlue any chance y’all will give us a replacement flight for the one you cancelled on Sunday 2/22? Lots of families stuck for 3+ days here. We could use some sign that you are even trying to get us home.
@JetBlue canceled our flight for Monday and gave us ONLY an option to rebook for Friday or Saturday without any other options asking! Every other airline gave their customers options to rebook with other airlines! At no charge! #Jetblue flights went from $300 to $3000 😵💫😵💫😵💫