Chris Green

Award-winning business & tech journalist, cybersecurity comms pro, retro gamer, foodie, car guy, horror movie fan, tennis bat user & defender of the geek faith.

[Chris Green @chrisgreen]

Sigh - another upgrade shambles from @EE - two days trying to get the inclusive extra working on the plan that I’m now paying for with zero progress and over an hour on the phone with two utterly hopeless “guides”. Stick to tour buses, clearly aren’t much good with mobile phones

[Chris Green @chrisgreen]

@amigang But which version of Workbench? Have they done a deal with Hyperion for 3.2.3, or is it going to be the old stuff from Cloanto that we really need to be moving on from.

[Chris Green @chrisgreen]

@ee - please confirm whether @hub_customer001 is actually an EE customer support resource or is in fact a scammer impersonating an EE customer service department and contacting disgruntled EE customers who post on X.

[Chris Green @chrisgreen]

@EE Rather than ignore what I said, how about you arrange for someone to call me please who can actually resolve the issue (as I asked you to do in my last message), rather than me wasting yet more time calling in and repeating the whole saga yet again to an untrained call centre rep

[Chris Green @chrisgreen]

Sigh - another upgrade shambles from @EE - two days trying to get the inclusive extra working on the plan that I’m now paying for with zero progress and over an hour on the phone with two utterly hopeless “guides”. Stick to tour buses, clearly aren’t much good with mobile phones

[Chris Green @chrisgreen]

@EE Spent two days calling people on 150. Your first line staff staff are clueless and both calls have been 30mins+ each of your call centre reps going “erm, OK - give me a minute” - I must have heard those exact words 30 times! How about you get someone capable to call me please!

[Chris Green @chrisgreen]

So very sad this morning to hear of the passing of @JohnStapletonTV - one of our finest journalists and an utterly nice chap. Had the privilege of being interviewed a few times by him on TV and radio, always so considerate as well as well-prepared.

[Chris Green @chrisgreen]

Just learned that @monzo is 10 years old. That time has flown by. It doesn’t seem anywhere near that long ago that I got a code from a colleague to join the Monzo beta programme. Now, it’s my main bank for personal and business banking and my credit card.

[Chris Green @chrisgreen]

This is a brilliant bit of joined-up thinking. Using bin lorries, that already drive down every street and past every house, to survey mobile signal strength. https://t.co/rCR9vltTLj

[Chris Green @chrisgreen]

Please, in the name of all that is sacred, let this be true. @McDonaldsUK goofed with an email test - that they sent to me - that suggests the McRib is coming back on October 16th. #McRib

[Chris Green @chrisgreen]

Very disappointed by your conduct @huel - I had no idea Steven Bartlett was a director of your company, & had I known, I would have viewed your adverts featuring him with the correct level of skepticism and distrust. You have abused your position and misused customer trust!

[Chris Green @chrisgreen]

Haven’t been here in a while. #qpr

[Chris Green @chrisgreen]

.@Everymancinema Can you please explain why you keep ignoring my emails? You have an outstanding complaint from me, for an issue you've failed to resolve three years in a row and you have been unresponsive to my follow-up emails. This is terrible customer service!

[Chris Green @chrisgreen]

I think we need to get the England team some of that precision iPhone finding tech Apple keeps advertising. Maybe they can use it to actually find the goal at #EURO2024

[Chris Green @chrisgreen]

@RMCRetro You so need to do a video where you make some of these dishes.

[Chris Green @chrisgreen]

@DowneyJD This makes me sad.

[Chris Green @chrisgreen]

@PatreonSupport Message sent via the link. Please fix this problem without any further delay! You are a paid-for service, we all expect better reliability than this.

[Chris Green @chrisgreen]

@PatreonSupport Ho, the site is not sending out SMS two-factor auth codes when you log in (have tried multiple times now). Please fix this ASAP as I can't log into my account unless you resolve your end.

[Chris Green @chrisgreen]

@RMCRetro Curious. It could be me, but I can’t for the life of me remember who Tony could be.

[Chris Green @chrisgreen]

This evening I’m at the #ukitawards event in Battersea Park. I’ve had the privilege of being involved with these awards either as staff on @Computing_News or a judge since 1998. Tonight we celebrate the best in our industry and encourage the next generation to persue IT careers.

[Chris Green @chrisgreen]

The stupidity at @virginmedia continues. After an hour on hold to speak to cancellations, I finally get through - I've been sent to the wrong department (house moves) - so back on hold again! Clearly amateur hour is an all-day thing at Virgin Media?