Circle Group

For leaders of human-centred change, org development, and innovation. We mobilize your team's knowledge to enable adaptivity. Host of

[Circle Group @crclgroup]

Enter the Circle https://t.co/ALtZ11IZAG

[Circle Group @crclgroup]

RBC CEO Dave McKay says organizations need a window into the greater world to sync with societal shifts.

Former @globeandmail EIC @StackhouseJohn keeps @RBC engaged in wide dialogue and inquiry in an editorial mode, fostering a culture of learning and adaptivity. #rbcdisruptors

[Circle Group @crclgroup]

Creating a culture of learning is a social project.

The pace of tech change makes this more urgent than ever, but human-centered responses are necessary to enable interdisciplinary collaboration.

@StackhouseJohn speaking with @PellerVQA and @ArrellFoodInst at #rbcdisruptors

[Circle Group @crclgroup]

.@tomwalsham of @TWG taking an active role to moderating—instigating?—the panel discussion at #uxrconf. It's great to see panelists pushing back at each other.

Such dialogue is essential to keeping functions like research and product engaged with broader org development.

[Circle Group @crclgroup]

It's great to see the @ONgov so thoroughly embrace design-led approaches, across functions like digital modernization and policy innovation alike. Feels like a real movement! https://t.co/fF0JIhIdVy

[Circle Group @crclgroup]

@LubaK It's a bit strange to hear sideways discussion of these big issues (violence on and off the field, #TakeAKnee...) through the lens of content. At least they're being acknowledged, engaging first as they know how, and starting process of change in a small way.

[Circle Group @crclgroup]

NFL content distribution and digital product strategies are designed in coordination with tweaks to the game itself.
Even further integration is needed—the NFL's relevance depends on deeper cultural factors than products / content.
Maryann Turcke speaking at #rbcdisruptors

[Circle Group @crclgroup]

@jessmcmullin @taimhuynh Great example of overlap between design research / prototyping / communications. Touched on this with @danieljepstein this morning, regarding his upcoming video prototyping workshop with @AntlersAnchors #converge

[Circle Group @crclgroup]

Last year's @SDNCanada conference left such an impression of connection across the country.
Looking forward to reconnecting with some familiar faces and meeting more service designers from across Canada.
#CONVERGE https://t.co/rrhMeHncyw

[Service Design Canada @SDNCanada]

The #CONVERGE organizing committee is putting the final touches to the conference. Anyone else super excited about tomorrow?

[Circle Group @crclgroup]

@amandahwood On @pastpresentpod @NeilJYoung17 had the same curiosity and referenced this article to find that it's a recurring craze. https://t.co/4XvuMZnmXo
Full episode: https://t.co/Oz8QOArd17

[Circle Group @crclgroup]

@redesign Not entertainment-industry-specific, but the segment on Bill Clinton in this @pastpresentpod episode addresses systemic privilege and power around this story. Historical frame is essential for such reporting. https://t.co/E6QD2nAvK8

[Circle Group @crclgroup]

Takeaway from this talk:

Traditional notions of The Public have shifted. The public/private divide has blurred. Now there is great opportunity for publicly-minded organizations to re-center individuals and embrace the energy inherent in pluralism, diversity, and participation. https://t.co/aurEHHzOJh

[MOCA Toronto @MOCAtoronto]

On Nov 29, #KateFowle, Chief Curator for @garage_mca in Moscow and Director-at-Large at ICI in New York, visits Toronto to present her talk, "The Reflexive Museum," as part of MOCA's The Museum Is Not What It Used To Be series: https://t.co/XwTBwXLBNy

[Circle Group @crclgroup]

It's our first time visiting the new @autodesk space at @MaRSDD for the @Strategists_TO #DesignStrategists event.

Great to see this series get such traction so quickly with a focus on high quality panels.

[Amanda Ono @amandaono]

Staying human as we build great orgs #Helm @DesignExchange

[Markus Grupp @markusgrupp]

Fostering cross-functional collaboration: "Find people who know their disciplines, but aren't completely in love with it" John Schaffter, City of Toronto #helm

[Hilton Barbour @ZimHilton]

Empathy is a muscle. It can be built, it can be exercised and it can be learnt. Well said Dave MacLoed @thoughtxchng #HELM #culture

[Circle Group @crclgroup]

.@kpeter just launched us into our panel at HELM Conference: Cultures of Continuous Learning. @judymellett @heycoyle & John Schaffter

[Dr Chris McKillop 🇨🇦 @atscmc]

So many people at the @crclgroup HELM conference talking about the value & importance of #empathy. It's the purpose of my company @turalt

[Circle Group @crclgroup]

@markusgrupp Get started:
-Plant the seed
-Take people on the journey
-Show don't tell
-Build HCD capabilities
-Foster supportive leadership environment

[Circle Group @crclgroup]

@markusgrupp "Working this way is contagious." @markusgrupp has involved team members across functions, spreading the methods of human-centred design.