Great CX automation should feel invisible - understand the issue, resolve the simple cases, and route the hard ones without making the customer repeat themselves
@airindia Worst experience with your call centre regarding the Maharaja Club points. Team seems to be very new without any knowledge. Mentioned no one can help me. This is miss from Air India support team, I should not suffer. Please resolve the concern.
@BluSmartIndia Your driver Avdesh HR55AL7914 bumped into my car coz of his careless driving. Who will pay for this damage. Please reach out to me asap else I’m raising this to @gurgaonpolice
@makemytrip@makemytripcare You really suck. You guys have screwed my entire trip. You guys are cheat. I paid premium for trip guarantee and it was not honoured as promised. Now team is asking me to read T&C where its not mentioned clearly if its valid for one booking or one pax
@airvistara @DGCAIndia My today evening 825 pm flight UK992 is canceled by @airvistara at 9:55 am without offering any compensation as per @DGCAIndia guidelines. I had to book another flight which was as expensive as 10k and I demand a compensation for this.
@airvistara I praise Mr.Shiju of Vistara, Raipur Airport for its seamless service and assistance provided to me on my journey to Delhi.
Such performance doesn't go unnoticed,
I wish him all the best and I'm sure that he will touch get the greater heights of success.
मेरा नाम वाजिद खान है ,में नूह मेवात का रहने वाला हूं ,में लगभग 7 साल से अर्बन कंपनी के साथ काम करता हूं, 7 साल के अंतराल के अंदर मेरे साथ कंपनी द्वारा कोई भेदभाव नही क्या गया, मेने कंपनी के साथ काम करके अपनी आर्थिक स्थिति बहुत मजबूत की है.
@abhirajbhal@urbancompany_UC