Dawson Chen

Co-founder at Letterbook (YC S23), Yale dropout

[Dawson Chen @darweenist]

We made customer support dead simple.

Introducing Letterbook, the AI support platform built for founders.

[Dawson Chen @darweenist]

@RespanAI Sounds very useful! Congrats on the launch guys!

[Respan @RespanAI]

Introducing Respan AI Gateway.

The world’s first AI gateway with built-in observability, evals, and prompt optimization.

Access 1,000+ models through one endpoint, with the production layer teams need beyond routing.

[Dawson Chen @darweenist]

@ycombinator @junocompanion @isaactolley_ @MarshallJGould Wooo congrats on the traction yall!

[Dawson Chen @darweenist]

Bullish on this team! We love helping Juno with customer support.

[Y Combinator @ycombinator]

Juno (@junocompanion) is the AI personal health assistant for the 1B+ people living with chronic illness.

Founders @isaactolley_ & @marshalljgould both grew up with chronic conditions and spent years waiting for answers.

6 months in, Juno now supports 80,000+ people globally.

https://t.co/AgqOhLWZ9W

[Dawson Chen @darweenist]

@jahooma Let's goooo

[Dawson Chen @darweenist]

@ycombinator @getfuchsia @togao0 Amazing video! Let's go team, congrats on the launch!

[Dawson Chen @darweenist]

my friend is a model

[Pranjali Awasthi @raidingAI]

Announcing @slashyai x @attio.

The first email client to have a native Attio integration.

Your full Attio context now lives in your inbox -- right where you actually move deals forward.

Everything syncs instantly between Slashy and Attio.

You can even update Attio straight from iMessage or Slack.

Finally there's an AI-native inbox, for the AI-native CRM 🤝

[Dawson Chen @darweenist]

@jonathanzliu The unmatched speed and accuracy with which Letterbook support agent would resolve this 🎉

[Dawson Chen @darweenist]

@belazyAF Felt the pain so many times at our last startup

[Dawson Chen @darweenist]

We made customer support dead simple.

Introducing Letterbook, the AI support platform built for founders.

[Dawson Chen @darweenist]

Try it out: https://t.co/YILSD4ribW

[Dawson Chen @darweenist]

Support our launch on Product Hunt! https://t.co/RNWrdVNrMb

[Dawson Chen @darweenist]

@jonathanzliu lets goooo

[Dawson Chen @darweenist]

@jahooma Very nice!! Trying it now…

[Dawson Chen @darweenist]

@thekevinqi Long story short, the tasks our AI did — schedule calendar events, reply to emails, make calls — just weren’t delivering much value to users.

Cool that you worked at Alexa and are doing your own startup now! Shoot me a DM and down to chat further

[Dawson Chen @darweenist]

We hit $1.3M ARR. Then we hard-pivoted. Here's the story:

[Dawson Chen @darweenist]

@Pdonelkar We were B2C, so all marketing no sales

[Dawson Chen @darweenist]

@Pdonelkar Thanks! We went from $4k to $100k MRR in about 9 months.

[Dawson Chen @darweenist]

P.S. Your first month of Letterbook comes with all the B2C growth tips and resources we ever used at Martin!

[Dawson Chen @darweenist]

We’ve already replaced Intercom, Zendesk, Zohodesk, Helpscout, and Freshdesk for many friends in YC.

If you’re building a B2C or self-serve B2B product, I’d love to show you how it works!

Try it yourself in 10 mins, or book a demo at:
https://t.co/hOTVxeZ095