5 hours since I posted and you’ve asked for an update. I took an oath to tell the truth, so I’ll need to fess up. The boss has been at a horse riding event since 7am. So, I’m correct in stating I haven’t f’cked up.
And this is exactly why oem have to make an appointment to log in so I can plug the cable in, leaving it connected permanently is bloody stupid, and, these days a probable SOLAS contravention, under the cyber stuff they are bringing in
@BritishGasHelp Yeah as above, same dance every 3 months, same ignorance and arrogance I've emailed the chief exec complaints address to add last year that what it took for our to be fix... Or as it turns out not fixed!
@BritishGasHelp yet again you've questioned the fit reading, this despite previous resolution via the executive complains email and again 3 months ago, you are losing credibility by using drones who do not do thier jobs or understand plain English
@BritishGasHelp I do, they can't, we go through the same fake every quarter, you deny, I send proof, you go quite, I phone up, you say all fixed all good, 3 months later rinse and repeat I even sent the meter reading with a photo attached, just to get an email saying send a photo, truly awful cs
@BritishGas@drbetteridge But they don't, they just run around in circles as no one takes any ownership, they read the script, they do nothing, they won't listen and are for the most part rude, arrogant and ignorant of their alleged specialty
@drbetteridge@BritishGas Yes, both in July and again just today, I've changed the inverter due to a failure 18 months ago and added a battery, thought we had fixed all the nonsense but no every reading is the same old nonsense, it is even thier money they are spending it's comes from govt!