Buffett famously said "A rising tide floats all boats; only when the tide goes out do you discover who's been swimming naked."
This is what's happening in SaaS. SaaS businesses without strong retention and #CustomerSuccess are a shell game. And the shell game is over.
Hiring is critically important to get right...and so easy to get wrong. I wrote about why aggressive hiring is often counterproductive and what you can do about it. This also includes the single best hiring advice I've ever received. https://t.co/xCEChk9WaS
🚨 A cautionary tale for today's market 🚨
Shortly after I joined Dropbox in 2013, the company closed its Series C at a $10B valuation.
Today, Dropbox does billions in revenue (1,000% growth since then) and is worth...$9.5B 🤯
Many recent 🦄s will face similar dynamics.
Want in on the secret to a successful business? 🤫 It's your ability to drive asymmetric outcomes.
On the blog today, our CTO & co-founder @karimatiyeh shows how startup leaders can make big, bold bets to maximize growth, using this concept 🚀
https://t.co/pQJLwxrtXy
@TheSalesHunter Yes, sales reps should do their best to make deals progress even on fridays. But data shows that calls schedueled on friday afertnoons have a good chance to become a no show.
Steve Jobs was not afraid of disappointing people by not giving them what they asked for.
Here's what Reese's Candy got wrong -- and Jobs got right.
There's a short (3 min) lesson here for all of us.
https://t.co/g7EUnPtwbx
I'm all about #CustomerSuccess (in case that's not obvious!). But as a CEO, if you find out that a customer is being abusive to one of your team members, you need to stand up for your teammate, even if it means losing the client.
I'm discussing “Cultura em times de vendas remotos REC 🔴 Casts for Closers” with @rodrigokiko. Tomorrow, 22 Feb at 10:00 AM GMT-3 on @joinclubhouse. Join us! https://t.co/Dp104Iirqf
Elon Musk once asked his team how long it would take to start digging a tunnel.
"2 weeks."
Musk replied: "Let’s get started today and see what’s the biggest hole we can dig between now and Sunday afternoon, running 24 hours a day.”
2 hours later, there was a hole in the ground
"Friends congratulate me after a quarterly earnings announcement and say, 'Good job, great quarter.' And I'll say, 'Thank you, but that quarter was baked three years ago.'"
- Jeff Bezos