Treating every inference request the same is lighting money on fire.
DigitalOcean Inference Router sends each request to the right model automatically–lower cost, faster response, and no quality tradeoff.
Open-source engine. Drop-in API. Live since April. ✨
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@namatitiben You should be able to create a ticket by following the contact form link below. You are not required to be signed in order to create a ticket here:
https://t.co/OnlcoJ0Gnb
@MohammadSu5rzt We're extremely sorry to hear that your account was locked upon activation. We have forwarded the ticket to the support team who will be reaching out to you soon.
@Space_TNTApple Hello! We appreciate you reaching out to us. Our support team is currently reviewing your ticket request and will provide an update sooner than expected. In the meantime, thank you for your patience.
@Raptorr0s Please know our dedicated support team is committed to assisting you and investigating the underlying cause of this issue. To proceed, please use the link provided in our previous update to submit a support ticket.
Hello,
We're sorry to hear about the difficulty you've experienced accessing your account.
After reviewing the case, we found that our system had sent automated emails requesting additional information to help our team proceed with the investigation. As we did not receive a response to those requests, the tickets were not routed to a support specialist for further review.
We can confirm that you have now replied to the latest request, and the ticket has been assigned to our Support team. They are now reviewing the case and will provide an update immediately.
We acknowledge your patience and look forward to helping resolve this for you.
Thank you!
Treating every inference request the same is lighting money on fire.
DigitalOcean Inference Router sends each request to the right model automatically–lower cost, faster response, and no quality tradeoff.
Open-source engine. Drop-in API. Live since April. ✨
@MohammadIr58780 Could you please reply via DM with your ticket number? Once I have that, I can easily look it up in our system, check on its status, and make sure it is in the right hands so we can get back to you as quickly as possible.
Hi there, Sorry for the rocky start and the hassle of getting locked out right at signup that's definitely not the experience we want for our users. To help us review your account thoroughly and address your concerns quickly, please submit a report directly using this form: https://t.co/LsKDKMrHD7 or if you already have, please share the ticket # via DM.
We really want to get this resolved for you, and opening a ticket will help us do that as efficiently as possible. Looking forward to your prompt response.
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Compare frontier models, Inference Router configs, & fine-tuned models from @huggingface or DO Spaces using the same datasets, judges, & metrics before production traffic ever runs.