@g__j@agilepredict@agile_phil@OctopusEnergy@EnergyOmbudsman To be clear, generic and irrelevant responses come from customer service, not you. Regardless of whether it’s “fixable”, it shouldn’t take several months to properly* investigate and determine an outcome… just saying, it appears to have taken only a few days for @agilepredict 👀
@g__j@agilepredict@agile_phil@OctopusEnergy We’ve been here before Greg, it’s all optics. Generic responses, and inability to answer basic questions - assuming I get a response at all - are about to make this the third (and fourth!) referral to the @EnergyOmbudsman. Only staying because I won’t save money elsewhere.
@elonmusk How many times must we see Americans massacred by gun fire before you do something about that? Happens way more than this does.
Piss off and fix your own country, before lecturing the Europeans.
@g__j In fairness @g__j, Kraken has a lot of flaws; that example is negligible relative to customers who suffer when thousands of readings go missing, resulting in bills £100s higher. Automation to routinely check data resilience, accuracy and anomalies isn’t hard to do; why not do it?
@PioneerDJglobal The irony of offering advice on doing something “like a pro” with a product that you can’t subscribe to because (spoiler alert!) it’s broken… what’s the latest there?
@g__j@OctopusEnergy I’m all for dynamic delivery technologies, but repeatedly allowing a car to charge for >1hr on “Intelligent” Octopus - then charging peak pricing for it - is super sly.
KrakenFlex isn’t fit for purpose; I know this, because it’s not an isolated incident.
Waiting on a call from @HalifaxBank and got this email.
With lots going on, I was complacent enough to click the link, and got to what looks exactly like Halifax's web banking.
Got as far as my username, then noticed... the URL is https://t.co/r6rlZ5QPZ7
Stay vigilant, folks.
@IHGOneRewards@IHGhotels promote "no blackout dates" on reward nights for members... and yet, I find rooms available for cash, but not points, on the same 1-night stay. 🧐
"something, something, #falseAdvertising"
@SchroederFelix@British_Airways@SchroederFelix classic BA, unfortunately. Can’t recall how many times I’ve called up and been disconnected. Shockingly bad customer support, even in “normal” times.
It’s just like old times; @BBC set on protecting liars by censoring the ridicule they deserve.
These jokes are what #HIGNFY are about. @CliveMyrieBBC’s quip was not anecdotal, it was based on the hard facts: BoJo’s a serial liar. https://t.co/oFJMYl5ecG
@PioneerDJglobal I have seen and spoken to so many DJs who go into sets with a pre-determined rigidly ordered playlist. DJing, especially in early career, should be interactive and reactive; gauging and responding to an audience, measuring the dynamic, and playing what feels “right” in the moment