¿A cuántos de ustedes los ha extorsionado, acosado o maltratado el personal de @Aeromexico en el @AICM_mx? Es hora de hablar. El cinismo y la prepotencia con la que tratan a los pasajeros no puede seguir impune. Cuenten su historia aquí. 👇 @Profeco#Aeromexico#AICM#Derechos
Andrés Conesa (@Aeromexico) & Ed Bastian (@Delta): your partnership is enabling gate staff at @AICM_mx to operate with zero accountability, turning paid First Class tickets into extortion and medical emergencies. I have officially filed with @US_DOT. It’s time to take action.
Mi reconocimiento y agradecimiento a la seguridad general del @AICM_mx por intervenir y protegerme cuando el personal de @Aeromexico me acosó, y al equipo telefónico de @Delta por rescatarme y asegurarme mi boleto Premier a casa en el siguiente vuelo. Gracias
El maltrato de @Aeromexico a sus pasajeros no es un caso aislado, es un patrón sistemático de abuso y cero responsabilidad. Si has sufrido violencia verbal, extorsión con boletos o abusos en el @AICM_mx, responde a este tuit. Hagamos masa. @Profeco#Profeco
¿A cuántos de ustedes los ha extorsionado, acosado o maltratado el personal de @Aeromexico en el @AICM_mx? Es hora de hablar. El cinismo y la prepotencia con la que tratan a los pasajeros no puede seguir impune. Cuenten su historia aquí. 👇 @Profeco#Aeromexico#AICM#Derechos
@Aeromexico staff at @AICM_mx operate with total cynicism & zero accountability. Turned a paid First Class @Delta ticket into mobbing & a medical crisis. Case filed w/ @US_DOT. Andrés Conesa & Ed Bastian need to address this abuse. @SkyTeam@AtencionProfeco@Profeco
@SkyTeam—is this how alliance partners are permitted to treat premium passengers? @Aeromexico gate staff operates with despotic hostility, cynicism, and zero accountability. A paid First Class ticket turned into targeted mobbing and medical distress. @GaryLeff@OneMileataTime
Thank you to @Delta customer service for stepping in via phone, rescuing me from your SkyTeam partner’s abusive staff, and getting me a new First Class ticket home. I will be filing formal grievances with @Profeco and the US DOT regarding Aeromexico's extortion and negligence.
This targeted mobbing caused me to suffer a severe panic attack with cardiac symptoms (tachycardia, chest tightness). The staff offered no safe space. The airport paramedics arrived without oxygen or water, offering an unidentified pill while I was disoriented. @US_DOT
Due to an oversold cabin, an @Aeromexico supervisor tried to force me into an un-refunded downgrade. When I calmly asked for my passenger rights and a private space to speak, 6 staff members and security surrounded me, yelled at me, and began filming me to intimidate me. @Profeco
Yesterday, @Aeromexico gate staff at AICM didn’t just fail at customer service—they mobbed, harassed, and attempted to extort me, triggering a severe medical emergency. I was traveling on a First Class @Delta issued ticket and was subjected to outright abuse. 🧵👇
@elonmusk Is this really how you make decisions? By taking a poll? There was a time where some people thought you would have a positive impact on the larger problems that affect humanity, now even people on your payroll openly think you’re a joke. I guess you flew too close to Mars.