El x

40 something IT professional who daydreams and dabbles in crafts, sewing, cooking, photography and has a touch of ocd when it comes to craft supplies!

[El x @ella_makes]

@sainsburys are potato leaves poisonous? Asking as I just found this in a bag of coriander and it’s def not coriander!

[El x @ella_makes]

@IKEAUKSupport Thanks for your speedy resolution to this.

[El x @ella_makes]

@IKEAUKSupport Multiple items in order damaged on delivery - parcel full of smashed crockery. Raise a claim link not working on website. Unable to get through on phone. How can I arrange collection and refund?

[El x @ella_makes]

@sainsburys @sainsburys ultra speedy response and resolution (via DM) Thanks

[El x @ella_makes]

@sainsburys smart price should’ve been £1.92, however not only did smart price not work, I was also charged for salted £3 rather than unsalted. Customer services colleague said it’d auto refund in the app - how given receipt doesn’t even think I’ve bought unsalted?!

[El x @ella_makes]

@Hermesparcels no parcel collection yesterday, no response to the ticket I raised, why did I think you’d changed, #pisspoorcustomerservices #hermesparcelsareshit #dontusehermesparcels Don’t bother replying, I’ll be using the #superiorservice of @PostOffice and @RoyalMail

[El x @ella_makes]

@BoothsCountry Thanks. Customer Services are now in touch. First time I’ve had an issue with Booths - don’t worry I still 💕 you!, in fact would love a store in sunny Calderdale x

[El x @ella_makes]

@BoothsCountry @bagelnash bought a pack of Bagel Nash super seeded bagels from Booths Clitheroe with use by date of 30/8, opened them just now and 2 are mouldy! Can’t return to store as I’m not local. Not happy - double whammy food waste and wasted money.

[El x @ella_makes]

@WestYorksPolice @LeedsCC_Help Temp lights all stuck on red at Dewbury Rd/A653 junction, traffic carnage heading out of Leeds. ///refuse.mess.zips

[El x @ella_makes]

@Calderdale #fakenews! There have been no recycling collections in my neighbourhood today!

[El x @ella_makes]

@virginmedia I still can’t get through to your helpline number - the number’s not even connecting! This is shit - £61.50 pcm for #pisspoorservice #virginmedia

[El x @ella_makes]

@virginmedia so after being in a queue/on hold for 1hr 4mins (!!!!) you cut me off! I need to discuss cutting costs or changing suppliers urgently. #daylightrobbery #pisspoorservice

[El x @ella_makes]

@Calderdale @recycle_waste According to your website you collected yesterday - what a load of tosh. If you’re delayed, can get here due to weather that’s one thing, but don’t lie on your website!

[El x @ella_makes]

@virginmedia No. Now the number isn’t even getting through. Is there any other number than 0345 454 1111 that I can/should use?

[El x @ella_makes]

@HalifaxBank why have none of my standing orders been paid out of my account today?

[El x @ella_makes]

@MountainWHouse Hi. One of the mugs in my recent order is damaged. Do you do any kind of collection for returns - I have no access to transport to take to drop off or post office. Love the mug and would like a replacement.

[El x @ella_makes]

@marksandspencer I’m all for less packaging, but I’m a bit surprised the tights I ordered didn’t come with any packaging or labelling!!?

[El x @ella_makes]

@virginmedia Fixed at 4pm - a 6 hour outage - I rely on broadband as I’m working from home, so now I’m having to work into the evening today and tmrw to catch up. Thanks!

[El x @ella_makes]

@virginmedia £61.50 pcm for #pisspoorservice with broadband down again. Maybe I’d be better moving to @SkyHelpTeam @bt_uk or @TalkTalk