@virginmedia what is going on with the internet connection in medway ? Said it would be fixed over the weekend and then updated today and now it has moved until tomorrow ! Whats going on ?
Just a quick thanks for sorting our refund out from our issues overseas. Appreciate I have been a pain. But thank you for sorting. That in mind we would use you again for bookings. Appreciate the help @STATravelCares
@STATravelCares Can someone confirm where at least they are with the investigation ? I also asked for the card transaction receipt which I do not have still
@STATravelCares The picture is simple. They emailed an address we do not own, never sent an updated itinerary ! The email address they sent it to , doesn't exist ..... They would of received a bounce email. All it would of taken is a call.
@STATravelCares Honestly No, your agent put the wrong details in. Messed up our flights . Left us stranded in new Zealand. Cost me Β£900 and left me without meals on 3 flights. You are now taking excessive time to investigate and resolve ! All of this even after confirming flights!
Hi still no response on getting abandoned and having to pay extra to fly from new Zealand to phuket. Multiple messages to know if I will get a refund. @STATravelCares
@STATravelCares Stuck in New Zealand. Flight changed no-notification recieved due to an incorrect email written down by the agent. Waiting for rescheduling, frustrating due to checking 3 days before the flight . SORT IT OR @STATravel_UK