fiona

[fiona @fiona81014604]

@_Railcards @railcards- how long does the process take once I've emailed my photo as described above? Do I need to wait for a acceptance of my photo/ ID or do I just ring with the 8 digit code I get in the automatic reply email?

[fiona @fiona81014604]

@_Railcards - been trying for days to get a senior railcard but after uploading all the information required I get an error message (error 500). As I’m using Tesco vouchers for my purchase I can only buy online, I’ve tried ringing the helpline but nobody seems to be able to help

[fiona @fiona81014604]

@TfL So why was I told the rules had recently been changed to 10 days when I rang the Oyster team as you suggested? I am still not able apply for my 60+ Oyster card and am not being helped at all. How do I raise a complaint to get this sorted?

[fiona @fiona81014604]

@TfL - how can I apply for the 60+ oyster, the option doesn't come up when I log into my account

[fiona @fiona81014604]

@TfL @tfl I've just been told you can now only apply 10 days before your 60th birthday and not the 14 days as advertised on all the tfl promotional literature for the 60+ oyster. Which is correct?

[fiona @fiona81014604]

@e11mummy @TfL 22 Feb and you still can't apply for a 60+ oyster. When is this going to be sorted out @TfL ?