Social media/digital marketing consultant for #smallbiz. 🌟Audits ⭐Strategy 🌟Content creation ⭐1:1 Training 🌟WordPress editing.
Flexible working advocate
@Social_Pip@alisonrj Yes, I'm still going to be a staunch supporter of flexible working but I need to spend more of my time on social media keeping up with 'social media', so I'm really just combining the two.
Many congratulations to all those authors shortlisted for the Business Book Awards 2019. A special shout out to @VivaDebi and @ruthkudzicoach for their writing in the women's flexible working arena!
Lots of great inspiration in all the books featured.
#…https://t.co/P9nqDiBmuV
I think a lot of customer service teams could benefit from reading out their scripts more often before speaking to customers. I had a really helpful person on the phone yesterday, but he was let down by the script. His personality wasn't allowed to come through.
#CustomerService
We often prepare what we want to say in ‘brochure speak’ and then hear our inner monologue telling us it doesn’t sound like us when we deliver it! How often do you read your presentations out loud to check that it's your voice coming through?
#WednesdayWisdom#publicspeaking
Today I am looking for 12 business owners that I can support this year in a mastermind setting with personal care and individual support from myself and @thomaspower
I am not doing this lightly and seek to ensure that the 12 peopl…https://t.co/YxgUjgPHjp https://t.co/hqqUVTjCkU
Is your organisation cutting back on customer service spend? Great blog today from @ThisIsSethsBlog . In this age of automation, customers still value friendly humans who know their stuff: https://t.co/hL3AvGtwrl
Thanks @AndrewJacobsLD for sharing.
#CustomerService#comms
Today my book launches, shining a light on the emotional and mental health we need as business owners, my own honest and raw experiences https://t.co/HaMarnw0yH