@UKPowerNetworks Hi Theo. Thanks for your reply. We’re Tollgate Healthcare, Tollgate Cottage, Yarmouth Road IP12 1QF. Hugely disappointed as we had no prior warning there would be work being carried out. We’ve had to send home elderly and vulnerable patients as the clinic is just too hot.
@UKPowerNetworks today is not the day to be doing scheduled tree maintenance and cause an unscheduled power supply in Melton, Suffolk. We now have have no way of keeping our staff & patients cool #healthcare#heatwave
@Rushcliff Please please please give us an indication when our diaries might be restored to their most up to date versions. Ours dates back to 5th November which is utterly unworkable. We're manually ringing all patients from the last month to find out when their next appt is!
We're sorry.
If you haven't received your order yet, we'll get it to you.
If we haven't responded to your email, we aren't ignoring you and will respond as soon as we can.
This falls well below our high standards but we're through the worst now and can't apologise more.
#Huel
@Rushcliff Update please we STILL have no access on day 6 of this fiasco. The ramifications of this is immeasurable. I hope your Sales Team is putting together a satisfactory compensation package as you have some serious damage limitation to do.