Gharesh 🇮🇳

Indian Nationalist

[Gharesh 🇮🇳 @gharesh]

@AnthropicAI @claudeai @DarioAmodei @DanielaAmodei 2/5 Out of curiosity, I searched. Reddit has documented this exact pattern from Anthropic users for at least 2 years. Same loop: open ticket, agent handoff, auto-close, charge again. It's not a glitch when it's been the steady state for 24 months.

[Gharesh 🇮🇳 @gharesh]

1/5 A note to @AnthropicAI, @claudeai, @DarioAmodei, @DanielaAmodei, and to anyone who thinks the problem is just bad support.

I've raised a billing issue for over a week. Every ticket has been auto-closed by bots but billing continues, refunds refused, service never delivered.

[Gharesh 🇮🇳 @gharesh]

@AnthropicAI @claudeai @DarioAmodei @DanielaAmodei 3/5 The deeper issue: Indian consumers paying foreign SaaS companies in USD have no enforceable grievance mechanism in India. No published SLA. No escalation matrix. No regulator the company is accountable to within our jurisdiction. That gap is what gets exploited.

[Gharesh 🇮🇳 @gharesh]

@AnthropicAI @claudeai @DarioAmodei @DanielaAmodei 5/5 @raghav_chadha @derekobrienmp @MahuaMoitra @SupriyaShrinate: sharing for your awareness. To other Anthropic users billed without resolution, reply with your experience. The case for regulation is built on documented patterns, not isolated complaints.

[Gharesh 🇮🇳 @gharesh]

@AnthropicAI @claudeai @DarioAmodei @DanielaAmodei 4/5 @GoI_MeitY @AshwiniVaishnaw @jagograhakjago @JoshiPralhad @RBI: the US holds Meta, Google, and Amazon to account through FTC and CFPB enforcement on precisely these practices. Indian consumers of foreign AI and SaaS firms deserve the same standard. Worth a policy look.

[Gharesh 🇮🇳 @gharesh]

Nor listened to me and more over hung up on my face. @amazon @JeffBezos please have some training programs on ethics planned for your staff at @amazonIN as they are mannerless and not fit to be called customer CARE representatives

[Gharesh 🇮🇳 @gharesh]

@amazonIN if this is how your leadership team is. No doubt users like me face challenges in getting resolution from junior representatives while the leaders themselves are this well mannered. This guy Ranadeep from your so called leadership team neither provided a resolution.

[Gharesh 🇮🇳 @gharesh]

@IRCTCofficial how do we know if the price charged by caterers on a train is legit ? Because they charge at least double of what is mentioned on this website https://t.co/xr1n8DFLBY

[Gharesh 🇮🇳 @gharesh]

@gorakhpurpolice @diggorakhpur @Uppolice Aapne apna message box band kar rakha hai. Ham nahi bhej paaye aapko hamara mobile number

[Gharesh 🇮🇳 @gharesh]

@ola_supports You said the same even on linkedin two weeks back.
And the way your customer support exrcutives are trained, doesn't look like they work to resolve customer issues, just dump it out with their default responses

[Gharesh 🇮🇳 @gharesh]

@Olacabs @ola_supports proving how ridiculous they are at customer service.

It's my 25th email for the same issue and this foolish team of shitheads can't get over it.

@consumersindia @consumerforum_ I'm waiting for this drama to end so I can come to you with the appeal

[Gharesh 🇮🇳 @gharesh]

@diggorakhpur @Uppolice @gorakhpurpolice Sir, 7 saal hogaye hai. Kuch kar paaye aap log ?

[Gharesh 🇮🇳 @gharesh]

TPF is creating new benchmarks. Way to go team #theproductfolks #insurjo2022 @suhasm

[The Product Folks 🚀 @TheProductfolks]

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[Gharesh 🇮🇳 @gharesh]

@eyemyeye_com such a lame brand, can't even put an image of a model they sell, they used @Shutterstock image and the customer care says its outa stock 😂😂 @Eyemyeye_UK @Eyemyeye_USA

[Gharesh 🇮🇳 @gharesh]

Don't miss it people

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[Gharesh 🇮🇳 @gharesh]

@completionone Wow

[Gharesh 🇮🇳 @gharesh]

@RBI such a ridiculous ombudsman service you have. Your team closed a ticket stating incomplete details. I thought you are supposed to request for more/complete information in such cases. @PMOIndia

[Gharesh 🇮🇳 @gharesh]

@AnilKapoor Boss you need to think again about those ads on Licious, you're promoting cruelty against animals. @PetaIndia @peta @PETAUK Please take an action, these people are ruining our efforts of building a cruelty free society